Solutions Architect, Consumer Packaged Goods

Amazon • Boston, MA

1d

About The Position

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers
of all sizes to innovate and grow. Our team empowers every customer by providing
tailored service, compelling technology, and hands-on support. We take the time
to understand each customer's unique challenges, from demand forecasting and
trade promotion optimization to supply chain resilience and direct-to-consumer
transformation, then build solutions that accelerate their outcomes. This
customer-first approach is how we built the world's most adopted cloud. Join us
and help us grow.

As a trusted customer advocate, the Solutions Architect will help Consumer
Packaged Goods organizations within the Retail, Restaurants and Consumer Goods
(RRCG) vertical understand best practices around advanced cloud-based solutions,
and how to migrate and modernize existing workloads to the cloud. You will have
the opportunity to help shape and execute a strategy to build mindshare and
broad adoption of AWS within enterprise CPG, with a specific focus on how
Generative AI and Agentic AI are reshaping how CPG companies operate, compete,
and serve consumers.

The ability to connect technology with measurable business value is critical to
a Solutions Architect. You should have a demonstrated ability to think
strategically about business, products, and technical challenges unique to the
CPG space, including revenue growth management, shopper personalization,
intelligent supply chain, and AI-powered product innovation. As CPG companies
move from piloting Gen AI to deploying autonomous agents across their value
chains, you will help them navigate that shift with confidence and speed.

The Consumer Packaged Goods (CPG) Solutions Architecture team partners with some
of the most innovative brands and manufacturers in the industry. We are builders
and trusted advisors with deep expertise across commerce platforms, supply chain
modernization, real-time analytics, and AI-driven personalization. We celebrate
curiosity, share knowledge freely, and take pride in the impact we deliver for
customers and the broader AWS community. If you are energized by the
intersection of technology and consumer goods, this is the team for you.

No two days look the same as a CPG Solutions Architect. Your morning might kick
off with a customer architecture review, helping a global CPG brand design a
peak-season scaling strategy on AWS. By midday, you are collaborating with your
account team on a proposal for a manufacturer exploring Generative AI to
reinvent how they connect with consumers. Afternoons bring deep-dive
whiteboarding sessions, internal knowledge sharing, or contributing to a CPG
reference architecture. You close the day connecting with a senior engineering
leader, building the trust that turns customers into cloud advocates. And
somewhere in between, you get to do genuinely cool things: building Agentic AI
workflows that automate complex supply chain decisions, experimenting with the
latest foundation models, and helping CPG leaders imagine what their business
looks like when AI is woven into everything. It is fast, meaningful, and never
boring.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted
cloud platform. We pioneered cloud computing and never stopped innovating —
that’s why customers from the most successful startups to Global 500 companies
trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the
expense of sacrifices at home, which is why we strive for flexibility as part of
our working culture. When we feel supported in the workplace and at home,
there’s nothing we can’t achieve in the cloud.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s
Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and
other career-advancing resources here to help you develop into a better-rounded
professional.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred
qualifications and skills listed in the job description, we encourage candidates
to apply. If your career is just starting, hasn’t followed a traditional path,
or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led
affinity groups foster a culture of inclusion that empower us to be proud of our
differences. Ongoing events and learning experiences, including our
Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity)
conferences, inspire us to never stop embracing our uniqueness.

Requirements

• 2+ years of design, implementation, or consulting in applications and infrastructures experience
• 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience

Nice To Haves

• Experience working within software development or Internet-related industries
• Experience migrating or transforming legacy customer solutions to the cloud
• Experience working with AWS technologies from a dev/ops perspective

Responsibilities

• Drive success in building and migrating consumer goods applications onto AWS, including ERP, trade promotion systems, digital commerce platforms, supply chain solutions, and AI-powered data pipelines that enable autonomous decision-making.
• Formulate and execute a technical strategy aligned to enterprise CPG customers' growth goals, with a deliberate focus on GenAI and Agentic AI adoption.
• Educate customers on AWS's value for CPG workloads and lead architectural discussions to ensure solutions are designed for resilience, cost efficiency, and rapid innovation, including multi-agent systems and foundation model integrations tailored to CPG use cases.
• Conduct enablement sessions covering GenAI-powered demand forecasting, agentic ERP exception handling, real-time supply chain analytics, and autonomous trade promotion optimization. Capture and share best practices across the SA community, including reusable agentic AI frameworks and responsible AI governance patterns.
• Author customer-facing publications such as whitepapers, blogs, and reference architectures emphasizing Agentic AI for CPG. Build deep relationships with senior technical and executive stakeholders to accelerate their GenAI transformation journeys, and serve as a technical liaison advocating for consumer goods-specific product needs and roadmap priorities.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed