Solution Consultant L2 Solution Consultant L2

Körber Group • West Mifflin, PA

2d • Hybrid

About The Position

Körber is the home for passionate people who innovate, collaborate, and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. We combine our strong heritage with our understanding of local specifics and a global mindset to bring people together and create valuable solutions for our customers. We aim to be the first to do the right thing at the right time.

The Solution Consultant L2 will participate in projects and work with teams to configure, test, and implement warehouse management system (WMS) solutions for customers using supply chain execution platforms. This role collaborates with project teams and customers on-site to gather business requirements, develop technical designs, conduct system testing and demonstrations, and deliver end-user training to optimize warehouse operations.

Requirements

• Bachelor's or associate's degree in supply chain, information systems, or a related field
• Experience working with Warehouse Management System implementations is preferred
• Experience working with customers and stakeholders to build professional relationships, resolve issues collaboratively, and deliver desired outcomes
• Ability to prioritize and execute tasks effectively in fast-paced, high-pressure project environments and deliver results to meet timelines
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
• Basic understanding of WMS or enterprise software implementation processes, preferred
• Familiarity with warehouse operations including inventory management, receiving, picking, and shipping processes, preferred
• Adaptability and eagerness to learn new technologies and processes
• Proven analytical and problem-solving abilities with strong attention to detail
• Strong written, oral, and interpersonal communication skills
• Ability to communicate effectively with customers, and team members at all levels
• Ability to work both independently and in a team-oriented, collaborative environment
• Ability to stand, walk, and reach frequently; lift up to 25 lbs. occasionally; requires depth perception, color vision, and use of both hands and legs.
• Ability to work in lab and test environments with exposure to noise, machinery with moving parts, and electrical equipment.
• Ability to wear required PPE including eye protection, hearing protection, and safety footwear as needed.

Nice To Haves

• Experience working with Warehouse Management System implementations is preferred
• Basic understanding of WMS or enterprise software implementation processes, preferred
• Familiarity with warehouse operations including inventory management, receiving, picking, and shipping processes, preferred

Responsibilities

• Participate in learning processes to understand customer warehouse workflows, operational processes, and system requirements at customer sites
• Attend customer workshops and training sessions to understand, gather, and test business and functional requirements
• Test and validate customer requirements to ensure alignment with WMS capabilities
• Assist in translating business requirements into technical design documentation using Microsoft Visio, Word, and Excel
• Participate in daily sessions with teams to test and troubleshoot changes in the customer warehouse site per designs and workshops
• Participate in performing customer demos of changes and enhancements within the customer warehouse
• Support implementation of solutions at customer warehouse sites
• Build and maintain professional relationships with our customers through effective communication and reliable project delivery
• Assist in training warehouse end-users
• Follows all standard operating procedures and safety requirements when working in warehouse environments, including required PPE and incident or near-miss reporting
• Ability to travel up to 50%
• Perform other duties as assigned

Benefits

• You will enjoy a work environment that supports your work-life balance with paid parental leave, flexible time off, and 8 paid holidays
• You will have access to medical, dental, and vision insurance plans with FSA or HSA options, and a 401(k) plan with a company match up to six percent 
• You are provided with several company-paid benefits, including vision insurance, short and long-term disability and basic life insurance plans, and educational and employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level