Software Support Specialist
About The Position
Become our new Application Specialist II Our support team takes care of cinemas all over North America, empowering the magic of the movies! Join our team of growing Application Specialists to enhance your technical and communication skills, ultimately becoming an expert in Vista’s cinema software. You’ll get to and play a key role in installing, configuring, and supporting software. About Vista Vista is a global leader in film industry software solutions. We are one of the leading producers of software for the cinema market worldwide. Vista software is used to operate cinemas in over 65 countries around the world including the USA, Canada, Mexico, UK, India, China, Hong Kong, Taiwan, Australia, New Zealand and others. We offer lots of great benefits you can check out below: Flexible schedules and work remote 50% of the time! 4.5 Day work week (1/2 day Fridays) Medical, Dental and Vision coverage 401(k) with company match Generous Time Off (Paid Vacation, Sick Leave, Maternity/Paternity Leave) Great office culture with organized social outings and activities
Requirements
- Great attitude, pride in your work, and commitment to creating excellent outcomes for our customers
- Enjoy managing own priorities and work well with different people and styles in a fast-paced environment
- Strong analytical/critical thinking skills and problem-solving abilities
- Friendly, positive personality and excellent interpersonal skills
- Creativity in using technology to find and measure meaningful results
Nice To Haves
- Professional work experience in technical troubleshooting or a scholastic equivalent
- Knowledge or interest in the cinema industry
- Knowledge in MSSQL Server and T-SQL and base level understanding of relational databases
- Working knowledge of Windows OS, hardware, and networking
- Bachelor’s degree
- Experience working with theatre or restaurant POS systems
Responsibilities
- Willingness to learn about MS SQL Server relational databases and utilize T-SQL queries to investigate and solve problems
- Get the opportunities for travel on occasion
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Training & Development
- Free Food & Snacks
- Sponsored social events
- Work From Home/Office (50/50)
- 4.5 Day work week
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
