Software Release Specialist

Knapp Inc•Kennesaw, GA

1d•Hybrid

About The Position

The Software Release Specialist works with the project’s Software Core Team to plan, coordinate, and execute software releases across development, testing, commissioning, and onsite. Working under the guidance of IT Project Management and the project’s Software Core Team, this role ensures releases follow defined processes, timelines, and quality standards while building foundational experience in enterprise software delivery.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Logistics, or related field preferred, or equivalent experience
0–2 years of experience in software delivery coordination, IT support, engineering support, or project coordination
Foundational understanding of software delivery lifecycles (Development, Testing, Commissioning, Go‑Live)
Exposure to release management, issue tracking, or version control tools
Basic understanding of system interfaces and enterprise software dependencies
Strong organizational, analytical, and communication skills Demonstrated ability to manage competing priorities, operate under pressure, and maintain high standards of accuracy, reliability, and accountability.
Authorization to work in the U.S.
Travel required up to 20%
Passport or ability to obtain passport
Professional office etiquette is required at all times
Ability to travel by air both domestically (US) and internationally (primarily to Austria and other parts of Europe as well as Canada)
Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting up to 50 pounds.

Nice To Haves

Internship or co‑op experience in IT, logistics software, or automation environments preferred

Responsibilities

Organizes software release planning and execution activities for assigned projects, including maintaining` release schedules, milestones, and calendars under guidance
Coordinates required release inputs, including development status, testing results, and commissioning readiness
Prepares, maintains, and tracks release documentation, including readiness checklists, release notes, release issues, approved decisions, deployment records, and Requests for Change (RFCs)
Tracks release dependencies, risks, and issues; documents findings and serves as primary escalation point for concerns (release risks, delays, or deviations ) to IT Project Managers or designated leadership
Supports root‑cause analysis activities and corrective action tracking under the guidance of senior team members
Facilitates release coordination meetings as directed and communicates release schedules, dependencies, and impacts to project stakeholders
Works collaboratively with Software Development, Quality Assurance, Commissioning, and IT teams to support coordinated release execution
Follows established release management processes, tools, documentation standards, and reporting requirements
Contributes ideas for continuous improvement initiatives to enhance release predictability, quality, and efficiency based on observed process gaps
Ensures release activities are aligned with business objectives, customer commitments, and contractual or regulatory requirements.
Supports executive‑level discussions by providing clear assessments of release readiness, risks, and trade‑offs.

Benefits

2 remote days per week
Half day Fridays
A beautiful new, state-of-the-art, office complex in Kennesaw, GA
Industry competitive compensation
Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
401k with a very generous employer match and no vesting!
Paid Vacation & Holidays
Profit Sharing
Paid Parental Leave
Subsidized Daycare
Tuition Reimbursement
Pet Insurance
Subsidized food delivery
Monthly celebrations
Quarterly employee events
Corporate Social Responsibility including recycling, sustainability and volunteering