Software Quality Assurance

Samsung•Plano, TX

About The Position

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us. Role and Responsibilities Job Profile Summary We are seeking an experienced QA Engineer to join our team at Samsung to ensure software quality of Android Auto, wireless charging, and general vehicle connectivity experience of Samsung mobile devices. This candidate will be responsible for understanding the industry standard of wireless connectivity methods / processes while keeping up with general market trend, and bringing this knowledge to improve both software quality and overall quality of life for Samsung mobile device users. Job Description – Focus Areas [Quality Assurance] Examining critical user journey and test case output for each project milestones. [Process improvement] Evaluate big data / market data to pinpoint current needs and improvement areas applicable to wireless connectivity with vehicle’s integrated systems. [Failure case analysis] Support with collecting data to analyze software failure types and root causes, including regression testing and fix validation. [Collaboration] Being able to work with people within the team and across different teams to reach a common goal. Samsung Device Convergence Job Qualification / Description

Requirements

Experience or knowledge on test processes for software QA purposes
Experience or knowledge on software/application testing
Experience or knowledge on wireless or Bluetooth connection technologies
Experience or knowledge on Android Auto
Experience or knowledge using Big Data for strengthening testing strategy / scope / process
Strong analytical skills which involve critical thinking and problem-solving skills to diagnose and resolve complex issues
Minimum 3+ years of experience in mobile device industry
BS in Engineering, data science or related technical field
Knowledge of SDLC & QA test methodologies i.e. Agile, Waterfall
Strong understanding of QA best practices including test planning, test case design, defect/test management, and bugs reporting
A skilled specialist that completes tasks in resourceful and effective ways with strong organizational and prioritization skills to consistently handle multitasking
May contribute to the development and implementation of new concepts and techniques as well while being able to complete complex tasks in creative and effective ways
Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment
Strong analytical and problem-solving skills, with the ability to troubleshoot multifaceted issues and provide effective solutions to improve quality and user experience

Nice To Haves

Familiarity with competitor smartphone integration or mirroring is highly desirable
ISTQB certification
Familiarity with vehicles and its integrated systems
Ability to read circuit boards
Coding knowledge and experience
Experience or knowledge in using / integrating AI such as LLM or any other effective AI models
Bi-lingual in Korean (business proficiency)

Responsibilities

Examining critical user journey and test case output for each project milestones.
Evaluate big data / market data to pinpoint current needs and improvement areas applicable to wireless connectivity with vehicle’s integrated systems.
Support with collecting data to analyze software failure types and root causes, including regression testing and fix validation.
Being able to work with people within the team and across different teams to reach a common goal.