Software Quality Assurance Associate

Samsung•Plano, TX

17h

About The Position

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us. We are seeking an experience Samsung Wallet QA Engineer to join our team at Samsung to ensure software quality of Samsung Wallet Digital Key features integrated in Samsung products. This candidate will be responsible for understanding the industry standard Digital Wallet and Digital Key for Car OEMs and Digital ID testing method / processes and bringing this knowledge to improve quality of Samsung Wallet to end users.

Requirements

Experience or knowledge on test processes for Samsung Wallet
Experience or knowledge on mobile wallet / payment eco-system
Experience or knowledge on Digital key/ID and how it operates
Experience or knowledge on mobile software testing processes
Experience or knowledge using Big Data or AI for strengthening test processes
Experience or knowledge on UI / UX development or testing
Strong analytical skills which involve critical thinking and problem-solving skills to diagnose and resolve complex issues that arise
A minimum 0-3 years of experience in mobile device industry
BS in Engineering, data science or related technical field
Knowledge of SDLC & QA test methodologies i.e. Agile, Waterfall
Strong understanding of QA best practices including test planning, test case design, defect/test management, and Bugs reporting
A skilled specialist that completes tasks in resourceful and effective ways with strong multi-tasking ability
Ability to contribute to the development of concepts and techniques as well as complete complex tasks in creative and effective ways
Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment
Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and provide effective solutions to improve quality

Nice To Haves

Experience with prompt engineering to acquire accurate results through AI solutions
Experience with QA project management role in a fast pace environment
Experience working in a multi-cultural environment
Experience with delivering / reporting results with PPT presentations to leadership
Experience with testing / managing any form of Digital Wallet or Application is highly desirable
Experience or ability to develop automation scripts in Python
Experience or knowledge with Digital key for Car OEM/Digital ID
Experience or knowledge in using / integrating AI such as LLM or any other effective AI models
Bi-lingual in Korean / English

Responsibilities

Examining critical user journey and test case output for each project milestones
Evaluate big data / market data to pinpoint current needs and improvement areas.
Support with collecting data to analyze software failure types and root causes.
Being able to work with people outside of the team to reach a common goal