Software Engineering Senior Advisors- Hybrid
About The Position
The job profile for this position is Software Engineering Senior Advisor, which is a Band 4 Senior Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- Build complex software systems and communicate with users, other technical teams, and management; Meet with technology product owners to understand business, functional, technical requirements, and the acceptance criteria of the software products built; Design, configure, test and deploy applications to develop solutions based on requirements for larger features; Configure and customize the development application platform (Salesforce Platform) that extends the customer relationship management’s reach and functionality; Participate in development and testing, documentation, and training; Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce Platform; Engage proactively on continuous improvement efforts for application design, support, and practice development efforts; Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance; Perform reviews on software implementation completed by less experienced software developers and offer feedback and suggestions for such software codes; Provide guidance and mentorship to junior software engineers; Develop solutions based on requirements for larger features; Design data schema that will evolve with the business needs; Evaluate and maintain Salesforce security best practices; and Support off-hour releases as needed. Hybrid Work Schedule.
Requirements
- Bachelor's degree or foreign equivalent in Computers or Engineering
- 5 years of experience in a related occupation
- Salesforce Administrator and Salesforce Platform Developer 1 certifications required
- Experience working in healthcare or pharmacy benefit management industry
- Experience working on Customer Relationship Management (CRM) and Contract LifeCycle Management (CLM), Docusign and Opero Fax projects for middle market or enterprise size companies
- Experience translating complex business requirements into technical specifications (high level design/solution design) for Salesforce and Conga systems
- Experience analyzing and developing custom and scalable applications on Salesforce platform using Apex Language, Apex classes, triggers, SOQL, SOSL, VisualForce Pages, Flows and Apex Web Services
- Experience designing and developing Salesforce architecture, data model, role hierarchy, sharing rules using object-oriented development patterns for a secure, scalable, resilient system
- Experience developing integrations using REST/SOAP APIs with third party platforms, including internal applications. (REST & SOAP, JSON & XML)
- Experience leading the integration and customization between Conga/Apttus Contract Lifecycle Management (CLM) and Salesforce Ecosystem
- Experience collaborating with Business and Legal teams to automate contract generation, approval process and workflows and lifecycle tracking
- Experience designing and developing Conga (nested) templates, Clause library, Content integration, Content Library, Smart clauses, In-Line edits, In-Line clauses, (Dynamic) conditional segments using X-Author
- Experience designing and deploying conditional approval workflows, redlining, version tracking, integrating Salesforce Flow and Conga Approvals for value- and clause-based routing involving legal and compliance teams
- Experience using Conga Products such as Orchestrate for complex workflows and Grid for batch updates of data
- Experience designing and deploying Conga X-Author for Excel applications using X-Author Designer to enable bulk contract generation and account lookups, automating complex Salesforce and CLM data operations, reducing manual effort, and ensuring data integrity across enterprise systems
- If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Responsibilities
- Build complex software systems and communicate with users, other technical teams, and management
- Meet with technology product owners to understand business, functional, technical requirements, and the acceptance criteria of the software products built
- Design, configure, test and deploy applications to develop solutions based on requirements for larger features
- Configure and customize the development application platform (Salesforce Platform) that extends the customer relationship management’s reach and functionality
- Participate in development and testing, documentation, and training
- Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce Platform
- Engage proactively on continuous improvement efforts for application design, support, and practice development efforts
- Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance
- Perform reviews on software implementation completed by less experienced software developers and offer feedback and suggestions for such software codes
- Provide guidance and mentorship to junior software engineers
- Develop solutions based on requirements for larger features
- Design data schema that will evolve with the business needs
- Evaluate and maintain Salesforce security best practices
- Support off-hour releases as needed
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
