Software Engineering Senior Advisors- Hybrid
About The Position
The job profile for this position is Software Engineering Senior Advisor, which is a Band 4 Senior Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- Partner with multiple vendors to create estimates and delivery plans for projects or programs across application families. Ensure the quality of technology delivery of multiple vendors’ technology solutions for multiple concurrent projects or programs for application families. Provide technology leadership and delivery accountability for solutions for multiple concurrent projects within an application family (i.e. claims, benefits, sales, and account management). Identify and implement process enhancement opportunities associated with supporting the application area as well as serve as a subject matter expert for components of the team. Partner with architects to set direction for maturing the use of, retiring, or adding technology components of the Cigna environment and provide technical guidance to projects and programs for complex components of a multiple technology suite. Assist in efforts to develop standard practices, components, and guidelines for the use of complex technology components. Resolve urgent and high production incidents and determine the root cause of problems and drive resolutions. Perform code reviews and provide design suggestions and assist in resolving technical issues. Work on Proof-of-Concept to finalize best approaches for use cases. Assist the production support and quality teams to find and fix critical issues. Collaborate with product owners to refine backlog and prioritize stories for the team. Work on creating case types, class rules, and implementing case routing using work parties and decision tables. Replace existing legacy agents with Queue Processors and Job Schedulers to optimize performance. Use cloud storage solutions, such as S3, to store attachments. Hybrid Work Schedule.
Requirements
- Requires a Bachelor’s degree or foreign equivalent in Computers, Engineering, or related field plus 7 years of software development experience (or a Master’s degree or foreign equivalent in Computers, Engineering, or related field plus 3 years of software development experience).
- Must have experience with: integrating Pega applications with external systems using REST and Kafka; designing and developing Pega workflows; Pega (platform versions); AWS (S3, Lambda, CloudWatch, Kinesis, DynamoDB, Cloud Formation, Textract); Java, JavaScript; ReactJS; REST/SOAP APIs; OAuth 2.0; Junit; Selenium; Kafka; Oracle; Postgres; SQL; Jenkins; Git; Kubernetes; Pega Cosmos; Docker; Putty; Splunk; Dynatrace; Datadog; Pega Diagnostic Cloud (PDC); Agile/Scrum methodologies; JIRA; Postman; ETL tools (Upsolver); ReactJS; HTML; CSS; JQuery; VPC Flow Logs; Pega Unit Testing; Pega Scenario Testing and Deployment Manager; Linux; Pega PRPC (Infinity 24.x); Terraform; Python; Tomcat; OpenShift; and Camunda.
- Requires Pega Lead System Architect certification.
- If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Responsibilities
- Partner with multiple vendors to create estimates and delivery plans for projects or programs across application families.
- Ensure the quality of technology delivery of multiple vendors’ technology solutions for multiple concurrent projects or programs for application families.
- Provide technology leadership and delivery accountability for solutions for multiple concurrent projects within an application family (i.e. claims, benefits, sales, and account management).
- Identify and implement process enhancement opportunities associated with supporting the application area as well as serve as a subject matter expert for components of the team.
- Partner with architects to set direction for maturing the use of, retiring, or adding technology components of the Cigna environment and provide technical guidance to projects and programs for complex components of a multiple technology suite.
- Assist in efforts to develop standard practices, components, and guidelines for the use of complex technology components.
- Resolve urgent and high production incidents and determine the root cause of problems and drive resolutions.
- Perform code reviews and provide design suggestions and assist in resolving technical issues.
- Work on Proof-of-Concept to finalize best approaches for use cases.
- Assist the production support and quality teams to find and fix critical issues.
- Collaborate with product owners to refine backlog and prioritize stories for the team.
- Work on creating case types, class rules, and implementing case routing using work parties and decision tables.
- Replace existing legacy agents with Queue Processors and Job Schedulers to optimize performance.
- Use cloud storage solutions, such as S3, to store attachments.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
