Software Engineering Senior Advisors- Hybrid

The Cigna Group•Plano, TX

11d•Hybrid

About The Position

The job profile for this position is Software Engineering Senior Advisor, which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc.

Requirements

Bachelor’s degree or foreign equivalent in Computer Science, Information Technology and Cybersecurity, Applied Computer Science, Computer Science and Engineering, or related;
5 years of experience in software development;
At least four years of qualifying experience must include Integration Voice Response (IVR) and contact center development experience within a large-scale financial enterprise environment;
Experience with microservice design, development, and integration;
Experience with Application Programming Interface (API) gateway integration;
Experience with monitoring instrumentation using system/data monitoring tools;
Experience with Java development including Voice Extensible Markup Language (VXML), client backend integration, and design patterns;
Experience with Continuous Integration Continuous Development (CI/CD)-based iterative development;
Experience with Jira;
Experience with Confluence;
Experience with Cyara;
Experience with Spring/Spring Boot;
Experience with JavaScript;
Experience with Junit testing;
Experience with Splunk;
Experience with KORE Platform;
Experience with TomCat;
Experience with SQL Server;
Experience with Pivotal Cloud Foundry (PCF);
Experience with Jenkins;
Experience with Eclipse;
Experience with Maven;
Experience with Jakarta Server Pages (JSP);
Experience with REST API;
Experience with OpenShift.

Responsibilities

Build, develop, and support conversational Integrated Voice Responses (IVRs) and perform unit/component testing aligned to business needs;
Work with solution architect to provide effort estimates for new projects;
Collaborate with Quality Assurance (QA) teams and business units to understand business issues and translate business needs into functional specifications;
Construct application/service architecture;
Develop web-based services on Pivotal Cloud Foundry (PCF) and locally based platforms;
Deliver user interface design documentation and outline backend interfaces to support functionality/development;
Identify and address issues, including cross-capability and release issues, that impact the integrity of the applications;
Collaborate with design, business, and technology partners to drive technical planning, system integration, systems analysis, design, development, unit/component systems testing, and system maintenance;
Create and maintain code, ensure defect-free programming consistent with enterprise standards, provide code maintenance and support during testing cycles and post-production deployment, and participate in peer code reviews;
Resolve issues from alerts or customer complaints through root cause analysis/preventative measures;
Integrate Jenkins pipelines to automate post-deployment verification;
Execute triage, debugging, surveillance, performance, and scalability jobs in non-development environments; and
Interface with and steer vendor partner consultants to ensure delivery of appropriate IT solutions.