Software Engineering Senior Advisors- Hybrid

Cigna Group•Plano, TX

2d•Hybrid

About The Position

The job profile for this position is Software Engineering Senior Advisor, which is a Band 4 Contributor Career Track Role with Cigna -Evernorth Services Inc. Responsibilities- Build, develop, and support conversational Integrated Voice Responses (IVRs) and perform unit/component testing aligned to business needs; Work with solution architect to provide effort estimates for new projects; Collaborate with Quality Assurance (QA) teams and business units to understand business issues and translate business needs into functional specifications; Construct application/service architecture; Develop web-based services on Pivotal Cloud Foundry (PCF) and locally based platforms; Deliver user interface design documentation and outline backend interfaces to support functionality/development; Identify and address issues, including cross-capability and release issues, that impact the integrity of the applications; Collaborate with design, business, and technology partners to drive technical planning, system integration, systems analysis, design, development, unit/component systems testing, and system maintenance; Create and maintain code, ensure defect-free programming consistent with enterprise standards, provide code maintenance and support during testing cycles and post-production deployment, and participate in peer code reviews; Resolve issues from alerts or customer complaints through root cause analysis/preventative measures; Integrate Jenkins pipelines to automate post-deployment verification; Execute triage, debugging, surveillance, performance, and scalability jobs in non-development environments; and Interface with and steer vendor partner consultants to ensure delivery of appropriate IT solutions. Hybrid work schedule.

Requirements

Bachelor’s degree or foreign equivalent in Computer Science, Information Technology and Cybersecurity, Applied Computer Science, Computer Science and Engineering, or related
5 years of experience in software development
At least four years of qualifying experience must include Integration Voice Response (IVR) and contact center development experience within a large-scale financial enterprise environment
Experience with microservice design, development, and integration
Experience with Application Programming Interface (API) gateway integration
Experience with monitoring instrumentation using system/data monitoring tools
Experience with Java development including Voice Extensible Markup Language (VXML), client backend integration, and design patterns
Experience with Continuous Integration Continuous Development (CI/CD)-based iterative development
Experience with Jira
Experience with Confluence
Experience with Cyara
Experience with Spring/Spring Boot
Experience with JavaScript
Experience with Junit testing
Experience with Splunk
Experience with KORE Platform
Experience with TomCat
Experience with SQL Server
Experience with Pivotal Cloud Foundry (PCF)
Experience with Jenkins
Experience with Eclipse
Experience with Maven
Experience with Jakarta Server Pages (JSP)
Experience with REST API
Experience with OpenShift
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Responsibilities

Build, develop, and support conversational Integrated Voice Responses (IVRs) and perform unit/component testing aligned to business needs
Work with solution architect to provide effort estimates for new projects
Collaborate with Quality Assurance (QA) teams and business units to understand business issues and translate business needs into functional specifications
Construct application/service architecture
Develop web-based services on Pivotal Cloud Foundry (PCF) and locally based platforms
Deliver user interface design documentation and outline backend interfaces to support functionality/development
Identify and address issues, including cross-capability and release issues, that impact the integrity of the applications
Collaborate with design, business, and technology partners to drive technical planning, system integration, systems analysis, design, development, unit/component systems testing, and system maintenance
Create and maintain code, ensure defect-free programming consistent with enterprise standards, provide code maintenance and support during testing cycles and post-production deployment, and participate in peer code reviews
Resolve issues from alerts or customer complaints through root cause analysis/preventative measures
Integrate Jenkins pipelines to automate post-deployment verification
Execute triage, debugging, surveillance, performance, and scalability jobs in non-development environments
Interface with and steer vendor partner consultants to ensure delivery of appropriate IT solutions