Software Engineering Mgr Sr - Fraud Transaction Processing

PNC•Strongsville, OH

1d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineering Mgr Sr. within PNC's Technology organization, you will be based in Pittsburgh, PA Strongsville, OH or Denver, CO The Software Engineering Manager Sr will lead 2 to 3 engineering crews responsible for the design, development, and operation of high volume, mission critical fraud transaction systems. This role is accountable for engineering execution, people leadership, platform resilience, and delivery of secure, scalable solutions that protect customers and the bank from financial crime. The manager will partner closely with Product, Architecture, Analytics, Risk, and Operations to ensure fraud transaction capabilities meet regulatory expectations while supporting real time decisioning, high availability, and continuous improvement. Job Description Manage a group of software engineers/managers across multiple product lines. Oversee the talent management of engineering talent, including recruiting, mentoring, and enabling a culture of learning with a focus on engineering craftsmanship. Foster technological innovation, ensuring adoption of current trends, capabilities, and practices emerging in the market. Encourage sound technology choices are made and drive innovative technology architecture and solution design. Identify issues, share best practices, and drive continuous improvement. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
8+ years of software engineering experience, including 3+ years in a people management role.
Experience leading transaction heavy, distributed systems in regulated environments.
Strong background in Java based or JVM ecosystems; experience with APIs, messaging, and data persistence.
Proven ability to manage production systems with high availability and strict SLAs.
Experience operating within Agile / SAFe delivery models.

Nice To Haves

Application Development
Business Management
Customer Solutions
Design
Financial Fraud Prevention
Fraud Management Systems
Fraud Monitoring
Group Problem Solving
Process Improvements
Release Management
Software Solutions
User Experience (UX) Design
Agile Development
Application Development Tools
Coaching Others
Continuous Learning
Design Thinking
Emerging Technologies
Influencing
Innovation

Responsibilities

Lead and manage multiple software engineering teams delivering fraud transaction processing, decisioning, and supporting platform services.
Own end to end delivery across the software lifecycle: design, development, testing, release, and production support.
Ensure systems meet performance, scalability, resiliency, and availability requirements for real time and near real time fraud detection.
Drive engineering best practices including code quality, automated testing, deployment, observability, and incident prevention.
Accountable for production stability, incident response, root cause analysis, and prevention of repeat issues.
Partner with SRE, Operations, and Security to improve MTTD/MTTR, monitoring, alerting, and runbooks.
Ensure compliance with enterprise risk, audit, and regulatory requirements related to fraud, data protection, and access controls.
Directly manage BSAs, engineers, and quality engineers.
Set clear expectations, provide coaching, and develop succession plans.
Foster a culture of accountability, continuous learning, and operational ownership.
Participate in hiring, onboarding, performance management, and workforce planning (FTE and contractor mix).
Translate business and fraud risk strategy into executable engineering roadmaps.
Collaborate with Product Management on prioritization, scope, and delivery commitments.
Align with Architecture on platform direction, modernization, and technical standards.
Communicate effectively with senior technology and business leadership on status, risks, and outcomes.
Manage a group of software engineers/managers across multiple product lines.
Oversee the talent management of engineering talent, including recruiting, mentoring, and enabling a culture of learning with a focus on engineering craftsmanship.
Foster technological innovation, ensuring adoption of current trends, capabilities, and practices emerging in the market.
Encourage sound technology choices are made and drive innovative technology architecture and solution design.
Identify issues, share best practices, and drive continuous improvement.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume