Software Engineering Manager - Personal Lines Sales & Servicing

Nationwide Mutual Insurance•Columbus, OH

7h•$118,000 - $222,000•Hybrid

About The Position

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. The position is located in Columbus, Ohio, and includes a hybrid work arrangement with in-office collaboration. Do you want to directly shape how Nationwide protects customers and their futures with extraordinary care? As a leader of the Sales & Servicing technology teams within Personal Lines Solutions, part of the Property & Casualty Technology organization, you will leverage technology and a customer-focused approach to help make Nationwide the P&C carrier of choice for people who value protection and exceptional service for their complex needs. Sales & Servicing sits at the heart of how agents and members experience Nationwide every day—from quoting and binding, to managing policies, to understanding premium changes. This role is a critical lever for powering the next generation of those experiences by delivering an industry-leading, transparent and trustworthy experience that agents and customers can easily understand and navigate with confidence. We’d love to talk with you if you bring many of the following: Experience developing strategies and leading planning, solution delivery and support efforts that drive business results Ability to build, lead and empower software engineering teams to deliver extraordinary outcomes Experience and appreciation for maturing a product operating model, leveraging end-to-end Agile practices, DevSecOps and managing cloud-hosted and SaaS applications Strong problem-solving skills with proven agility working across multiple tech stacks, teams and organizations Understanding of modern application design patterns and modern services architecture and integration patterns Natural curiosity and aptitude to quickly understand new and emerging technologies Ability to empower teams to apply innovative technology to create compelling solutions Outstanding relationship-building, communication and presentation skills Ability to influence across organizational boundaries Experience supporting mission-critical applications in a fast-paced environment #LI-KR1 Job Description Summary If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Software Engineering Product Manager, you’ll be accountable for a suite of in house or third party applications. You'll lead teams of technology professionals to enable business outcomes and provide reliable customer-centric solutions and experiences.

Requirements

Undergraduate studies in management information systems, engineering, math, computer science or comparable experience and education preferred.
Six years of experience in application suite management with four years or more leading numerous teams across multiple technologies.
Proven experience in empowering and building an engaged team.
Detailed understanding and knowledge of the systems development life cycle and modern methodologies, practices, tools, and techniques.
Solid understanding of concepts and techniques in project delivery, budgeting, forecasting and financial analysis.
Ability to develop and implement roadmap strategies.
Proven decision-making and problem-solving skills.
Coaching and career development of team.
Ability to develop and maintain positive relationships.

Nice To Haves

Insurance/financial services industry knowledge is a plus.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner.

Responsibilities

Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
Partners with leaders to ensure a viable total cost of ownership and ongoing health and wellness of applications.
Assists in the development and implementation of application suite roadmaps through the evaluation of business needs, competitive landscape, technology currency and information security considerations.
Manages risk mitigation controls and provides support for internal and external audits.
Supports the engineering build of the application suite and non technical efforts for the products.
Represents voice of the customer, acts in a forward-facing role to business partners as an active member of a portfolio management team in the advocation of business case development, planning, financial management and evaluation of portfolio.
Hire and develop talent, provide consistent coaching and feedback.
Responsible for delivery availability and resiliency following established operating mechanisms and best practices.
May perform other responsibilities as assigned.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire