Software Engineering Manager 3 (QA Payments Engineering)
Elavon, Inc.•Atlanta, GA
•Hybrid
About The Position
As a QA Engineering Leader within Payments Engineering, you will own the end-to-end quality strategy for systems that support card processing, ACH, real-time payments, and other regulated transaction flows. You will guide teams toward automation-first, observability-driven, and AI-assisted testing, ensuring quality scales with platform growth and regulatory expectations. You will mentor QA engineers and SDETs, influence engineering design decisions, and ensure quality outcomes align with U.S. Bank standards, regulatory requirements, and customer experience expectations.
Requirements
- Bachelor's degree, or equivalent work experience
- Six to eight years of relevant technical experience
- Five or more years of leading a software engineering team
- Experience in QA, SDET, or Quality Engineering, including technical leadership in fintech or regulated environments
- Proven experience defining automation strategy, test architecture, and quality standards for high‑scale financial platforms
- Strong hands‑on expertise with Java‑based test frameworks and modern automation tools (Playwright, Cypress, Cucumber, JUnit)
- Deep understanding of microservices, APIs, and cloud‑native architectures supporting transaction‑intensive systems
- Experience with AWS and designing quality solutions for distributed, highly available financial systems
- Strong knowledge of CI/CD, Agile, and DevOps practices within compliance‑driven environments
- Experience with performance, resilience, and observability tooling (k6, JMeter, OpenTelemetry, Datadog, Grafana) to support SLAs and SLOs
- Familiarity with payments or financial domains (e.g., card networks, ACH, real‑time payments, ISO 8583) and security/regulatory testing fundamentals
Responsibilities
- Lead quality strategy in an AI‑first SDLC, leveraging agents for test generation, defect triage, regression detection, and quality insights
- Define standards, guardrails, and evaluation criteria for AI‑assisted testing to ensure determinism, compliance, and auditability
- Own and evolve end‑to‑end test automation architecture across API, integration, contract, and E2E layers for payment platforms
- Ensure test coverage is risk‑based, high‑signal, and aligned to transaction criticality, SLAs, and customer impact
- Drive performance, load, resilience, and chaos testing for high‑throughput, low‑latency payment and transaction flows
- Embed observability‑driven quality practices, using logs, metrics, and traces to improve root cause analysis and prevent quality drift
- Lead cloud‑native and infrastructure testing across Kubernetes, containers, serverless, and infrastructure‑as‑code deployments
- Integrate security‑by‑design and regulatory compliance into all quality workflows, producing audit‑ready evidence for releases
- Own CI/CD quality gates, combining automation results, AI insights, performance metrics, and observability signals for release decisions
- Mentor and lead teams, influencing engineering and product decisions through a quality, resilience, and compliance lens
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
- incentive and recognition programs
- equity stock purchase
- pension
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
501-1,000 employees
