Software Development Manager, Identity Security & Abuse Prevention

Amazon • Austin, TX

2d

About The Position

Amazon's Identity Security & Access Platform (ISAP) is seeking an experienced
Software Development Manager to lead the Access Engineering team, a foundational
component of Identity and Access Management for Amazon's StoresBST organization.
This is an opportunity to own a portfolio of mission-critical services
processing 1.35 billion requests daily — systems that sit at the intersection of
security, scalability, and innovation, protecting Amazon's Customer Service
organization. You will lead a team of talented engineers in a high-velocity
environment, driving the technical roadmap for contextual authorization,
fine-grained access control, and AI-integrated security, while partnering
cross-functionally with engineering, product, and business stakeholders to
deliver results at Amazon scale. We are looking for a proven engineering leader
with deep expertise in large-scale distributed systems and identity and access
management, a strong track record of delivering complex technical programs in
ambiguous environments, and a passion for hiring and developing top talent. If
you thrive in high-ownership environments, are energized by hard security
problems, and want to lead a team whose work protects millions of customer
interactions every day, we want to hear from you.

Requirements

• 3+ years of engineering team management experience
• 7+ years of engineering experience
• 8+ years of leading the definition and development of multi tier web services experience
• 3+ years of Software Engineer, Software Developer, or related occupational experience
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field

Nice To Haves

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Responsibilities

• As a Software Development Manager on the ISAP Authentication Engineering team, you will partner closely with a talented team of engineers and security product managers to ideate, build, operate, and scale mission-critical authentication services that protect Amazon's Customer Logistics organization at massive scale — securing access for hundreds of thousands of associates across Amazon's global fulfillment network.
• You will be accountable for delivering ISAP's most strategic authentication initiatives, including advancing Multi-Factor Authentication infrastructure, contextual authorization capabilities, and AI-integrated security solutions that sit between distributed systems and identity infrastructure.
• You will drive the technical roadmap for associate authentication and least-privilege access enforcement, ensuring that every associate interaction across Amazon's fulfillment centers is protected against unauthorized access, credential compromise, and insider threats — without introducing friction that slows down the operations that customers depend on.
• As part of Amazon's broader technical leadership community, you will play a critical role in shaping ISAP's long-term IAM strategy for Customer Logistics, working in close partnership with senior executives, cross-functional security stakeholders, and teams across the Stores organization to define business targets, resource requirements, and organizational priorities.
• You will set a high bar for engineering excellence across the full development lifecycle — from early design through Tier-1 production operations — actively contribute to hiring and developing a world-class team of security engineers, and leverage your leadership to accelerate the delivery of innovative authentication solutions that safeguard Amazon's associates, operations, and customers at scale.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level