Software Consultant

KION Group•Wauwatosa, WI

About The Position

Senior Software Consultant: This position located within Customer Service's Solution Development department provides solutions to complex customer problems at the request of the sales account manager. The role primarily involves estimating solutions for software system modifications and upgrades for platforms like DIT, DIQ, DCD, EMS, RWCS, and other legacy software platforms. The Senior Software Consultant designs, costs, and proposes solutions that optimize aging customer control systems. This position requires up to 10% travel, including site visits and team events. We offer: The Senior Software Consultant will engage with Dematic customers, account managers, and execution teams to analyze their business demands and transform them into innovative solutions. Ability to think creatively and strategically to position and assist in selling a wide range of solutions, from manual to fully automated systems. Influence Sales, Business Development, the Software Center of Excellence (COE), Software Application Engineering, Product Management, and Research & Development (R&D) groups to ensure a coordinated and cohesive approach to software implementation across organizational boundaries. Collaborate on outcome-based sales playbook collateral and other enablement materials. Address key opportunities, key account growth, and expansion of customer offerings. Operate with a positive and iterative problem-solving approach. Support the front-end processes of prospecting, qualifying, and developing proposal documents and presentation materials using an outcome-based approach. Tasks and Qualifications: What You Will Do In This Role: The Senior Software Consultant will engage with Dematic customers, account managers, and execution teams to analyze their business demands and transform them into innovative solutions. Ability to think creatively and strategically to position and assist in selling a wide range of solutions, from manual to fully automated systems. Influence Sales, Business Development, the Software Center of Excellence (COE), Software Application Engineering, Product Management, and Research & Development (R&D) groups to ensure a coordinated and cohesive approach to software implementation across organizational boundaries. Collaborate on outcome-based sales playbook collateral and other enablement materials. Address key opportunities, key account growth, and expansion of customer offerings. Operate with a positive and iterative problem-solving approach. Support the front-end processes of prospecting, qualifying, and developing proposal documents and presentation materials using an outcome-based approach. What We Are Looking For: The Senior Software Consultant will engage with Dematic customers, account managers, and execution teams to analyze their business demands and transform them into innovative solutions. Ability to think creatively and strategically to position and assist in selling a wide range of solutions, from manual to fully automated systems. Influence Sales, Business Development, the Software Center of Excellence (COE), Software Application Engineering, Product Management, and Research & Development (R&D) groups to ensure a coordinated and cohesive approach to software implementation across organizational boundaries. Collaborate on outcome-based sales playbook collateral and other enablement materials. Address key opportunities, key account growth, and expansion of customer offerings. Operate with a positive and iterative problem-solving approach. Support the front-end processes of prospecting, qualifying, and developing proposal documents and presentation materials using an outcome-based approach. Provide technical guidance to customers regarding their software and digital landscape, integration strategy, and solution package (products and services) that will position them for long-term success and align with their enterprise-level Digital Transformation objectives. Understand the design of complex integrated systems involving mechanical design, electrical controls hardware, programming, and software to develop complete solutions for customers. Skilled in using evaluation techniques, ranging from simple "pros and cons" analyses to sophisticated Return on Investment (ROI) calculations. Provide estimates for semi-complex software solutions to other solution development resources and teams. Develop recommendations related to site productivity improvement, cost reduction, and customer satisfaction improvement. KION brands keep the world moving – globally, regionally, and locally. KION is the Supply Chain Solutions Company. With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered. KION offers its customers the full spectrum of solutions to make their supply chains future-ready. Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM, stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment. Dematic complements this expertise with state-of-the-art automation technology and AI-supported software solutions that optimize intralogistics across warehousing, production, and distribution. Whether locally or globally – we offer exciting career opportunities in an innovative environment shaped by our core values: Integrity, Collaboration, Courage, and Excellence. Together, we create the magic of supply chain solutions. Join our team – Push it forward.

Requirements

Skilled in using evaluation techniques, ranging from simple "pros and cons" analyses to sophisticated Return on Investment (ROI) calculations.

Responsibilities

Engage with Dematic customers, account managers, and execution teams to analyze their business demands and transform them into innovative solutions.
Think creatively and strategically to position and assist in selling a wide range of solutions, from manual to fully automated systems.
Influence Sales, Business Development, the Software Center of Excellence (COE), Software Application Engineering, Product Management, and Research & Development (R&D) groups to ensure a coordinated and cohesive approach to software implementation across organizational boundaries.
Collaborate on outcome-based sales playbook collateral and other enablement materials.
Address key opportunities, key account growth, and expansion of customer offerings.
Operate with a positive and iterative problem-solving approach.
Support the front-end processes of prospecting, qualifying, and developing proposal documents and presentation materials using an outcome-based approach.
Provide technical guidance to customers regarding their software and digital landscape, integration strategy, and solution package (products and services) that will position them for long-term success and align with their enterprise-level Digital Transformation objectives.
Understand the design of complex integrated systems involving mechanical design, electrical controls hardware, programming, and software to develop complete solutions for customers.
Provide estimates for semi-complex software solutions to other solution development resources and teams.
Develop recommendations related to site productivity improvement, cost reduction, and customer satisfaction improvement.