58 Social Supervisor - Oracle Park - 58 Social

Aramark • San Francisco, CA

10h • $32 - $35 • Onsite

About The Position

The 58 Social Supervisor supports the daily operations of 58 Social, Oracle Park’s restaurant and bar operating before and during Giants home games. This role ensures smooth service, strong team coordination, and a friendly, efficient guest experience in a fast‑paced, high‑volume environment. The Supervisor leads front‑of‑house staff, assists with restaurant readiness, and helps maintain service and safety standards.

Requirements

• 1+ year of supervisory or lead experience in restaurants, bars, or high‑volume hospitality.
• Strong communication, teamwork, and guest service skills.
• Ability to remain calm and organized during busy, time‑compressed pre‑game rushes.
• Availability for nights, weekends, holidays, and all Giants home games as scheduled.
• Ability to stand and walk for extended periods.
• Ability to lift or carry up to 25–30 lbs occasionally.
• Ability to navigate a large ballpark, including stairs and service corridors.

Nice To Haves

• Experience in stadium/arena dining, concessions, or high‑volume restaurant environments.
• Knowledge of POS and table management systems.
• Valid ServSafe and RBS certification.

Responsibilities

• Oversee setup, service, and breakdown of the restaurant on game days and event days.
• Ensure dining, bar, and service areas are clean, stocked, and guest‑ready before doors open.
• Manage guest flow, seating, and wait times to keep service efficient during peak pre‑game rushes.
• Communicate with culinary, bar, and concessions teams to maintain steady service and address operational needs.
• Troubleshoot service issues and resolve guest concerns quickly and professionally.
• Supervise servers, bartenders, hosts, and support staff during shifts.
• Conduct pre‑shift meetings to review menu specials, staffing assignments, and expected game-day volume.
• Provide real-time coaching and direction throughout service.
• Assist with training new team members on policies, procedures, and service expectations.
• Promote a welcoming, energetic, and guest‑focused environment.
• Engage with guests to ensure satisfaction and address questions about menus, seating, or operations.
• Maintain a visible presence on the floor to monitor service quality.
• Uphold Oracle Park’s hospitality standards for all guests—locals, out-of-town fans, families, and visitors.
• Ensure compliance with all food safety, alcohol service, and health department regulations.
• Monitor staff adherence to RBS/ServSafe guidelines and company procedures.
• Report maintenance, safety, or operational issues promptly.
• Assist with inventory counts, restocking, and ordering needs.
• Support cash handling, POS management, and end-of-shift procedures.
• Participate in shift reports and event recaps as needed.

Benefits

• Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
• Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
• Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
• For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed