SOCIAL SERVICES SPECIALIST
About The Position
The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. This role requires assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies. The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.
Requirements
- Minimum of two years of work experience in human services programs or public service.
- Required to have a background check and child/adult maltreatment registry check.
- be prepared to work non- standard work hours which often include evenings, weekends and holidays
- be on a 24 hour on-call rotation for up to 7 days at a time
- operate a motor vehicle safely according to applicable laws at any time of day or night
- have reliable personal transportation
- extensive in-state travel ability
- maintain a valid driver's license and current auto insurance
- ability to work with families who are experiencing poverty, addiction, and/or some type of neglectful or abusive situation
- to lift weight (i.e., picking up children) up to 50 lbs.
- ability to transport children and adults
- ability to deal with complex situations and problem solve those situations
- ability to deal with stressful situations
- Knowledge of crisis intervention and de-escalation techniques
- Knowledge of Arkansas social service laws, policies, and regulations
- Ability to analyze client needs and create action plans
- Understanding of behavioral health and protective services
Responsibilities
- Assess client eligibility and provide individualized case management.
- Develop service plans tailored to client needs.
- Conduct home visits, interviews, and risk assessments.
- Maintain detailed case records and documentation.
- Advocate for clients in legal, medical, and housing matters.
Benefits
- pension
- maternity leave
- paid state holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Executive, Legislative, and Other General Government Support
Education Level
No Education Listed
Number of Employees
251-500 employees
