SOCIAL SERVICES SPECIALIST

State of Arkansas•Fayetteville, AR

About The Position

The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. This role requires assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies.

Requirements

Minimum of two years of work experience in human services programs or public service.
Required to have a background check and child/adult maltreatment registry check.
be prepared to work non- standard work hours which often include evenings, weekends and holidays
be on a 24 hour on-call rotation for up to 7 days at a time
operate a motor vehicle safely according to applicable laws at any time of day or night
have reliable personal transportation
extensive in-state travel ability
maintain a valid driver’s license and current auto insurance
ability to work with families who are experiencing poverty, addiction, and/or some type of neglectful or abusive situation
to lift weight (i.e., picking up children) up to 50 lbs.
ability to transport children and adults, ability to deal with complex situations and problem solve those situations, ability to deal with stressful situations.
Knowledge of crisis intervention and de-escalation techniques
Knowledge of Arkansas social service laws, policies, and regulations
Ability to analyze client needs and create action plans
Understanding of behavioral health and protective services

Nice To Haves

Formal education of a bachelor’s degree.
Experience in working with children and/or families, some experience with community engagement or community resources.
Public speaking and computer experience preferred.
Organizational skills are a must.