Social Services Program Specialist I

State of Maine • Sanford, ME

8d

About The Position

The Department of Health and Human Services, Division of Support, Enforcement and Recovery, (DSER) is seeking to fill a Social Services Program Specialist I position in Sanford, Maine. Core Responsibilities: This is professional services work in responding to customer service inquiries; facilitating all aspects of statewide training within the Division of Support Enforcement & Recovery (DSER); assisting with internal audits and evaluations; and conducting outreach to educate the community on DSER. In this role you will apply critical thinking and develop strong working relationships to identify problems in order to collaboratively develop strategies to assist in successful resolutions with District office staff. Job duties include, but are not limited to: o Responding to inquiries verbally and in writing o Creating, facilitating and tracking staff training o Assisting with program self-assessment and data reliability audits o Conducting outreach projects o Managing DSER SharePoint and resources o Special projects as assigned

Requirements

• Six (6) years of education and/or professional experience in social services casework, social services program development/delivery, or social services related fiscal/budget administration/analysis work.

Nice To Haves

• Professional/paraprofessional experience in performing compliance and/or financial audits and performing legal, financial or fraud investigation work
• In addition, preference will be given to candidates with two (2) or more years of experience as a State of Maine, Human Services Enforcement Agent.

Responsibilities

• Responding to inquiries verbally and in writing
• Creating, facilitating and tracking staff training
• Assisting with program self-assessment and data reliability audits
• Conducting outreach projects
• Managing DSER SharePoint and resources
• Special projects as assigned

Benefits

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
• Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees