Social Services Manager

Pace Center for Girls•Ormond Beach, FL

3d•$70,000

About The Position

At Pace we transform girls’ lives through academic and counseling programs based on a gender responsive, strength-based and trauma informed framework. Team members create a safe place for girls to learn, grow, and heal. The Social Services Manager oversees social services prevention programming, ensuring that girls are provided with quality supports, including social emotional care, intensive wrap-around case (care) management, crisis counseling, and psycho educational groups. This position is responsible for providing administrative execution of the day-to-day functioning of the program.

Requirements

Required Bachelor’s Degree from four-year college or university with a major in Social Work, Psychology, Mental Health, Counseling, or a related field
Current Florida driver’s license
Knowledge of case management and community behavioral health practices
Understand culturally relevant needs of diverse populations
Youth development knowledge
Experience using personal computers and basic office equipment

Nice To Haves

Preferred Master’s degree with a major in Social Work, Psychology, Mental Health, Counseling, or a related field
Licensed as a Mental Health Counselor, Marriage and Family Therapist or Clinical Social Worker or meet licensing eligibility as a registered intern
Minimum three to five years’ experience in an Educational or Social Services environment
Minimum three to five years’ experience in a supervisory role
Knowledge of laws relating to youth and families
Experience in working in a multidisciplinary team
Competencies in Trauma-Informed Care

Responsibilities

Ensure Quality Programming
Collaborates with Academic team to ensure the integration of Gender Responsive, Strength Based and Trauma Informed Programming and Pace Values and Guiding Principles.
Ensure quality programming that increases girls’ resiliency and protective factors by improving relationships, increasing self-efficacy, and encouraging self-advocacy
Responsible for recruitment and retention of girls, as well as maintaining census of the program
Provide oversight to counselors in the provision of counseling and wrap-around care (case) management services to girls using guidance, support, collaboration, skill acquisition, and psychoeducational services; maintain a care (case) load when needed
Assess the psycho-social needs of girls through holistic assessment and educate team members regarding appropriate services, possible referrals, and decision-making regarding program enrollment
Ensure fidelity to evidenced-based program model
Support the use of the Transtheoretical Model of Change and Relational-Cultural Theory, considering any history of trauma and leveraging girls’ strengths
Ensure the provision of psycho-educational groups that are girl-centered, focusing on social-emotional and life skill development
Provide oversight to counselors regarding family support/counseling with caregivers to encourage girl progression in the change process and to work with natural supports; participate in parent conferences as needed
Provide crisis intervention as warranted, including family support, peer mediation, and the coordination of risk assessments, to ensure safety of the girls and the center
Review and approve documentation, including needs assessments, screening tools, progress notes, care plans, and transition plans
Assist with wrap-around care (case) management services as needed, including transportation services, field trips and other extracurricular activities, collaborate with outside entities and community providers involved in girls’ care, make referrals as appropriate, and advocate for needed resources
Ensure that team members utilize strength-based behavior modification including, de-escalation of girls and caregivers when needed
Leadership
Hire, on-board, supervise, and evaluate social service team members under the culture standards of caring, purpose, learning, and results
Direct and supervise the social services team, including intake and transitional services, using a gender-responsive, trauma-informed, and strength-based framework
Collaborate with other team members in the center to ensure cohesion to meet the needs of girls
Facilitate meetings regarding girls’ care and provide education to the care planning team using a multidisciplinary framework
Ensure compliance regarding documentation of efforts, the collection of data and programmatic outcomes, and prepare reports as needed to ensure contractual and grant obligation
Monitor compliance with regulatory and contractual standards
Oversee quality substance abuse prevention services by monitoring the standards of the Florida Administrative Codes Chapter 65D-30
Ensure that all disclosures of abuse and neglect are reported timely and accurately
Follow the State and Stakeholder (funders) guidelines in determining what and when to report incidents
Follow through and implement strategies decided upon in management meetings
Monitor social service training requirements and ensure certifications are current
Oversee the training and supervision of interns and volunteers and ensure that performance meets the needs of girls served
Monitor the outside service providers and ensure collaborative services
Develop effective relationships with internal and external patrons
Attend community meetings as need to establish community relationships and support recruitment and retention efforts
Other duties as assigned