Social Services Case Manager

The Salvation Army USA Central Territory•Rapid City, SD

26d•$18 - $19

About The Position

Develops, promotes, manages, and operates assigned social service ministries. Adheres to basic social work principles including and maintaining confidentiality per The Salvation Army’s Pathway of Hope philosophy, and social service policies/guidelines.

Requirements

High School Diploma; bachelor's in social work preferred or 2-3 years’ experience in social work.
Ability to be flexible and able to work on multiple projects or tasks simultaneously.
Intermediate skills in Microsoft software to include Word, Excel, PowerPoint, and Access. As well as the ability to access payroll, timekeeping, and personal data via a web-based system.
Administrative skills to include utilization of standard office equipment, data entry, 10-key, attention to details and filing.
Good communication skills both written and spoken, and ability to maintain effective working relationships.
Demonstrated ability to handle confidential matters.
Must pass all applicable background checks.
Must possess a valid driver's license from the state in which you reside.
Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.
Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army.

Responsibilities

Maintain positive work atmosphere by behaving and communicating in a manner that fosters and maintains positive relationships with co-workers and supervisors.
Completes intake interviews with clients requesting material assistance and determine level of need, situation and assistance provided.
Develops case plans and monitor client progress toward objectives.
Engages clients in individualized case management through Pathway of Hope and provide related coordinated and collaborative case management services with Pastoral support and oversight.
Maintain list of community agencies providing aid and make referrals where appropriate.
Ensures appropriate oversight, documentation, and monitoring of social services budget and relating financial expenditures.
Maintains accurate, confidential, and detailed case management files and referral materials including SIMS (Salvation Army Information Management System) and CS-MIS (Nebraska Community Services Management Information System).
Provides management and oversight of food pantry, food drives, commodities, and foodbank, EFS, and soup supper, working with existing volunteers.
Promotes social service ministry programs and needs through community contacts and various agency meetings.
Establish and cultivate professional community agency relationships and participate in area agency meetings.
Compile and keep accurate reports and statistics for TSA, EFS, commodities and various other grants.
Effectively and responsively relate to diverse populations with dignity, respect, and a non-judgmental approach.
Promote TSA programs and events.
Driving is required to carry out responsibilities and work assignments.
All other duties as assigned.