Social Services Case Manager 1 (Full-Time)

Aurora San Diego•San Diego, CA

5d•$22 - $25

About The Position

The Case Manager provides direct and indirect patient care and case management services to active-duty patients receiving inpatient behavioral health treatment. The role focuses on coordinating individualized discharge plans, facilitating multidisciplinary collaboration, and ensuring seamless transitions to appropriate levels of care. Pay Range: $22/hr. to $25/hr.

Requirements

Bachelor’s degree in Psychology, Social Work, or a related clinical field.
Strong oral and written communication skills.
Ability to work independently and collaboratively within an interdisciplinary treatment team.
Familiarity with community resources relevant to behavioral health patients.
Knowledge of chronic mental illness and associated care challenges.
Understanding of legal holds (e.g., 5150, 5250, 5270).

Nice To Haves

At least one year of work experience in a behavioral health setting (pre- or post-graduation).
Demonstrated interest in behavioral health and patient care coordination.
Experience with discharge planning and case management.
Proficiency in administrative tasks, such as report preparation and documentation.

Responsibilities

Collaborate with the multidisciplinary clinical team to address patient care concerns and barriers to discharge, actively participating in treatment planning and case discussions.
Develop and implement individualized discharge plans by leveraging treatment team insights, patient charts, and aftercare needs assessments.
Coordinate and schedule follow-up appointments, referrals to appropriate levels of care (e.g., Partial Hospitalization Program [PHP], Intensive Outpatient Program [IOP]), and family or outpatient treatment team meetings.
Identify and connect patients with community resources, such as crisis homes or mental health practitioners, to support post-discharge needs.
Communicate discharge plans effectively to patients, families, and external agencies to ensure a safe and supported transition.
Document all patient interactions, treatment plans, and discharge planning activities accurately and promptly in the medical record.
Assist with utilization review processes, addressing challenges and proposing solutions to ensure compliance and continuity of care.
Schedule family sessions, or outpatient treatment team meetings as needed.
Maintain professional and effective communication with internal team members and external stakeholders, including clinics and community resources.
Perform administrative tasks, including faxing, filing, preparing reports, and maintaining legal logs (e.g., for holds such as 5150, 5250, 5270) LPS Reports and Homeless log.
Monitor and address patient needs during treatment to support their care plan and recovery goals.
Attend clinical treatment team meetings as required to provide updates and contribute to patient care planning.

Benefits

401K Retirement Plan
Health Insurance
Vision Insurance
Dental Insurance
Pet Insurance
Healthcare Spending Account & Dependent Care Spending Account
Life Insurance (Supplemental Life, Term, and Universal plans are also available.)
PTO Plan
Holiday Premium Pay
PTO Cash Out option
Sick Pay
Short and Long-Term Disability (with additional buy-in opportunities)
Tuition Reimbursement
Employee Assistance Program
ID Theft Protection
Employee Appreciation Events
Employee Discount Opportunities