Social Services Assistant - Homecare & Hospice (21188)

SCHOOLCRAFT MEMORIAL HOSPITAL • Manistique, MI

10d • Onsite

About The Position

The Social Services Assistant provides support to the HomeCare & Hospice social services team. This role works closely with social work staff and other interdisciplinary team members to support bereavement activities, volunteer coordination, communication workflows, and general office operations.

Requirements

• High school diploma or equivalent required; associate degree preferred.
• Previous administrative, clerical, customer service, or healthcare support experience preferred.
• Strong organizational, communication, and interpersonal skills.
• Ability to manage multiple tasks and maintain confidentiality.
• Basic computer skills required, including Microsoft Office; Excel experience preferred.
• Ability to communicate with patients, families, staff, and community members in a professional and compassionate manner.
• Knowledge of hospice, home care, or healthcare office workflows preferred.

Responsibilities

• Provide administrative and clerical support to the HomeCare & Hospice social services team.
• Assist with bereavement program tasks, including mailings, phone calls, tracking, and documentation support.
• Assist with volunteer coordination activities, including communication, scheduling support, and recordkeeping as assigned.
• Support established department workflows and assist with routine follow-up tasks.
• Recognize and report concerns, questions, or urgent issues to the appropriate team member or supervisor.
• Perform general office support duties such as answering phones, sending faxes, scanning, filing, and routing information appropriately.
• Assist with scheduling, and other non-clinical support tasks as assigned.
• Maintain organized records and support compliance with agency policies and departmental procedures.
• Work collaboratively with the Clinical Manager, social services team, and interdisciplinary team.
• Participate in department meetings, training, and orientation as assigned.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees