Social Programs Supervisor

Mental Health Association in Orange County, NY • City of Middletown, NY

2d

About The Position

Title: Social Programs Supervisor
Reports to: Assistant Director of Social Programs
Job Objectives:
· Directly supervise the Compeer, Compeer Homeless, Friends, WELCOME Orange Geriatric Initiative Gatekeeper/Compeer, Family Peer Advocate, and Rehabilitative Social Club Program staff.
· Represent MHA (Mental Health Association in Orange County) at various community functions as needed.
· Collaborate effectively with team members to achieve department and organizational goals.
· Demonstrate strong interpersonal skills and the ability to build trust and cooperation within a team. Encourage collaboration and open communication to foster team success.
· Contribute to a positive, team-oriented work environment.
· Perform duties while actively promoting an environment consistent with MHA’s Cultural Equity Policy and WELCOME Orange.
· Represent MHA (Mental Health Association in Orange County) at various community functions as needed.

Requirements

• Bachelor’s Degree in a related field with 2 years of experience in Human Services OR Associate degree in related field with 4 years of experience in Human Services. OR High School or GED/HSE diploma with 6 years of experience in Human Services.
• Bi-lingual in Spanish preferred
• Supervisory experience required.
• Public speaking experience required.
• Effective written and oral communication skills.
• Must be organized, self-motivated and able to coordinate multiple tasks simultaneously.
• Ability to exercise sound judgment under crisis situations and to abide by regulations regarding confidentiality.
• Valid NYS (New York State) Driver’s License and ability to drive with current driving record acceptable for agency insurance coverage.
• Must be clear and maintain an acceptable record under the Medicaid Fraud & Abuse clearance process.

Nice To Haves

• Grant writing experience a plus.

Responsibilities

• Supervise Compeer/Compeer Homeless Coordinator, Senior Social Program Coordinator, and WELCOME Orange Geriatric Initiative Gatekeeper/Compeer,
• Provide back-up support for the Friends Program, Rehabilitative Social Club, Family Peer Advocate, and planned activities when needed including nights and a possible weekend.
• Provide direct services for Compeer, Social Club, and Friends including monthly support groups and educational programs for families of individuals with mental illness, ensuring relevancy and effectiveness.
• Provide crisis intervention, information, referrals, advocacy, and supportive assistance to families as needed both at MHA and community locations throughout Orange County.
• Assist families in developing coping mechanisms, problem-solving skills, and strategies for managing symptoms and preventing relapse.
• Maintain accurate documentation and data entry into the agency's Electronic Health Records System.
• Establish and maintain linkages with community agencies and service providers to enhance program outreach and awareness.
• Attend designated staff and community meetings, representing the needs of program participants and families.
• Coordinate and maintain the operation of the Compeer Volunteer Program.
• Recruit, train, and match Compeer volunteers with individuals with a diagnosed mental illness.
• Provide oversight into the Compeer Calling Program and ensure regular phone contact to Compeer program participants on the waiting list.
• Participate in site visits, bi-weekly team and bi-annual WOGI (WELCOME Orange Geriatric Initiative) meetings.
• Organize and maintain all Compeer program information and volunteer files.
• Prepare monthly, quarterly, and statistical reports as needed for the Social Programs Division.
• Represent MHA at Health and Human Service Fairs and community events.
• Share MHA Community Engagement Orientation facilitation responsibilities with the Community Engagement Specialist.

Benefits

• Competitive compensation rates
• 1 hour paid lunch for F/T employees
• 4 Wellness Days annually for F/T employees
• 14 Paid Holidays which includes 1 Floating Holiday
• 403(b) Plan with discretionary matching
• Employee benefits include: Medical / Dental / Vision / Flexible Spending Account-Health Saving Account / Dependent Care / Life Insurance / Supplemental Insurance for Medical Expenses.
• Numerous opportunities extended for staff development and career growth.
• Diverse employment opportunities. Licensed clinicians and bilingual staff are particularly sought. As an agency that provides 24/7 services, numerous shifts are also available.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 51-100 employees