Social Media Supervisor

The Guitar Center Company • Berry Hill, TN

3d • $65,000 - $90,000

About The Position

Guitar Center Business Solutions is expanding our marketing team and hiring a Social Media Supervisor to own the day-to-day strategy, content, publishing, and performance reporting across three distinct brands: AVDG, Custom House at Guitar Center, and GC Pro.

You’ll be the voice and engine behind our social presence—on the forefront of platform trends while maintaining each brand’s tone, audience expectations, and professional credibility. This role is ideal for a creative operator who can plan concepts, execute high-quality content, manage multiple calendars, and prove impact through clear reporting and insights.

Requirements

• 3–5 years of experience managing social media for a brand, agency, or multi-brand portfolio.
• Proven ability to plan and execute content across multiple platforms with strong creative judgment.
• Canva proficiency required; graphic design experience preferred.
• Comfortable editing short-form video (Reels/TikTok/Shorts); experience with tools like CapCut, Adobe, or similar is a plus.
• Strong writing skills with an ear for tone and audience-specific messaging.
• Highly organized: able to manage calendars, deadlines, and multiple stakeholders without losing detail.
• Confident communicator, collaborative teammate, and proactive problem solver

Nice To Haves

• Experience in pro audio, live events, AV integration, music tech, or enterprise technology.
• Photography/videography skills (basic shooting, lighting, composition).
• Experience with social media management tools (Sprout, Hootsuite, Later, Buffer, etc.).
• Familiarity with basic SEO/YouTube optimization and LinkedIn best practices.
• Comfort supporting paid social or coordinating with a paid media partner.
• Creative, trend-aware, and platform-native thinker
• Balanced: brand consistency + modern social energy
• Analytical: uses data to make decisions, not just opinions
• Calm under pressure, strong follow-through, high attention to detail
• Team player who can lead social execution end-to-end

Responsibilities

• Own the social strategy across all Business Solutions brands, aligned to marketing priorities (lead generation, brand awareness, events, recruitment, product visibility, and customer education).
• Build and manage multi-brand content calendars with weekly/monthly planning, campaign timelines, and event-based pushes.
• Tailor messaging by audience and channel (enterprise AV, pro audio, creators, integrators, educators, houses of worship, hospitality, etc.).
• Stay ahead of trends and platform changes; recommend and test new formats (short-form video, carousels, Lives, Stories, Shorts, polls, etc.).
• Concept, create, and publish content across Instagram, Facebook, X, YouTube, LinkedIn, and TikTok.
• Write platform-native copy that reflects each brand’s voice and purpose (professional, credible, human, and community-forward).
• Produce and edit content (Canva layouts, short-form video editing, basic photo/video touch-ups, captions, thumbnails, title/description optimization).
• Capture and repurpose content from events, installs, showrooms, demos, vendor activations, and team moments (when applicable).
• Manage day-to-day publishing, scheduling, tagging, hashtags, link strategy, and community cadence.
• Monitor comments/DMs and engage professionally; route leads and questions to the appropriate internal teams.
• Maintain brand consistency across channels: voice, messaging, visuals, and approvals.
• Identify partnership and collaboration opportunities (vendors, artists, educators, influencers, integrators) and support co-marketing activations.
• Support employer branding and recruiting posts across brands as needed.
• Track performance across all platforms and report weekly/monthly on KPIs: engagement, reach, follower growth, video performance, clicks, conversions, and lead indicators.
• Build insight-driven recommendations: what’s working, what’s not, and what to test next.
• Maintain a consistent test-and-learn approach (A/B testing formats, hooks, posting times, creative styles).
• Monitor brand sentiment and social listening for trends, feedback, and opportunities.
• Work closely with Marketing, Sales, Account Managers, Events, Vendor Partners, and Leadership.
• Coordinate content requests with internal stakeholders; organize asset collection (photos/videos/logos/brand guidelines).
• Help maintain a clean workflow for approvals, deadlines, and versioning.
• Support campaigns with paid boosts (if applicable) by partnering with marketing leadership or external support.

Benefits

• For our employees who are musicians we offer the unique opportunity of gig leave take time off to share your music with the world and return to your job after your tour!
• Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed