Media Supervisor, Paid Social

EVERSANA INTOUCH•Kansas City, MO

About The Position

The Media Supervisor, Paid Social is responsible for the workstream activities and overall performance of assigned portfolios. The Supervisor is responsible for ensuring paid search processes are followed and client campaign success is met, all while being the day-to-day face of the team for their assigned clients. The Supervisor helps lead and grow the team in skill, capability and thought leadership, while providing professional coaching to individual team.

Requirements

5 – 7 years of paid social planning and buying through relevant social channels
An understanding of, and experience with third-party bid management platforms is a plus
This role requires strong experience in ideation, strategy and execution.
Expert-level paid search planning and buying experience
Proficient with Excel, PowerPoint, and Word.
Keynote a bonus
Expert-level understanding of the search engines and how each is used to achieve the client’s expectations of paid social
Holds all relevant certifications in the major search engine platforms
Experience managing the work, direction and performance results of a group of team members
Self-starter, team player, innovator, listener
A people manager at their core. Shows the ability to manage APs, Planners and Sr. planners and their associated deliverables
Demonstrates strong communication skills, written and verbal
Has a history of strong presentation skills. Comfortable presenting to clients and internal teams
Demonstrates problem solving and troubleshooting skills. Has the ability to manage campaign issues and lead conflict resolution in a positive and professional manner
Ability to identify gaps and room for improvement in team workflows, processes and overall account management
Uses past experiences to positively shape and inform future projects, tasks and interactions
Consults and advises on campaign set-up, optimizations and management; and possess the ability to train others
Works well under pressure; understands prioritization and time management

Responsibilities

Organization and kick-off of paid search planning sessions
Lead the final paid search plan recommendation and presentation
Conduct internal reviews and actively participate in client presentations
Drive collaboration with all channel experts, creating a holistic Media strategy/approach
Provides strategic direction to the planning and buying team so paid search KPI objectives are met
QA the paid search activation documentation
Responsible for the ownership and leading of recurring status meetings and reporting documents
Lead all reporting initiatives (SME insights, weekly/monthly/quarterly reporting, etc.)
Lead ad-hoc paid search team requests and deliverables
Responsible for the training and the day-to-day supervision of APs, Planners and Sr. Planners
Lead monthly professional coaching sessions with assigned team members, offering career direction, guidance and goal setting support
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
All other duties as assigned