Social Media Specialist

ICFWashington, DC
5d$81,147 - $137,949Hybrid

About The Position

We’re currently hiring a Social Media Specialist to support an upcoming federal contract, working with our teams across federal, state, and local government client accounts. If you’re passionate about social media, analytics, and the positive impact they can have in solving challenges, we’d love to talk to you. The Team We are a team of digital communications strategists and specialists supporting federal, state, and local government client accounts. We work together to provide our clients with social media management, content writing, paid media support, social listening, metrics reporting, and training. Location: This location will be hybrid within DC.

Requirements

  • Must be a US Citizen to get a Public Trust.
  • Bachelor’s degree in business, communications, media, or related field and at least four (4) years of relevant experience, OR at least two (2) years of relevant experience with a Master’s degree or higher in business, communications, media, or related field.

Nice To Haves

  • Experience working on federal government contracts or in a government communications setting.
  • Demonstrated ability to apply federal social media policies and guidelines, including compliance with the Plain Language Act and branding/visual identity standards.
  • Familiarity with analytics platforms (native and third-party such as Sprout Social, Brandwatch, or Hootsuite).
  • Prior experience on a social media team, public relations firm, or digital media agency.
  • Proficiency in graphic or video editing tools (Canva, Adobe Creative Suite, etc.) to support rapid content needs.
  • Experience with paid social media campaign setup and optimization.
  • Familiarity with crisis communications and rapid response on social media.
  • Strong writing, editing, and proofreading skills.
  • Proven ability to work in fast-paced environments, manage multiple projects, and meet deadlines.

Responsibilities

  • Work closely with account teams to develop and execute social media plans and editorial calendars.
  • Create social media content, including copy, creative, and video for various platforms.
  • Schedule, publish, and monitor social media content using third-party software, ensuring timely distribution and managing responses.
  • Manage analytics for client programs and provide actionable recommendations for improvement.
  • Manage a regular cadence of responses to comments on social media platforms.
  • Collaborate with creative, paid media, analytics, and client POCs to deliver integrated campaigns.
  • Stay up to date with social media trends and best practices.
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