Social Media Specialist

FIS • New York, NY

3d • $119,560 - $200,840

About The Position

FIS powers the technology behind $10 trillion in daily transactions — and we're building a social media presence that matches that scale. We're hiring a Social Media Specialist who can think like a content strategist and execute like a platform-native creator. This role reports to our Social Media Director, but make no mistake — this isn't an entry-level seat. You'll need to quickly understand a complex, global financial technology business and translate it into social media content that's clear, compelling, and built to perform. You should be equally comfortable writing a nuanced LinkedIn post about payment infrastructure as you are producing a scroll-stopping Instagram Reel — and you should know exactly why each one works on its respective platform.

Requirements

• 3–5 years of experience in social media content creation with a portfolio that demonstrates creative range and platform fluency — strong copy, strong visual, strong video, all native to channel.
• The intellectual curiosity to learn a complex B2B business quickly and the editorial judgment to distill it into content that resonates with sophisticated audiences.
• Sharp copywriting and visual storytelling instincts — you know the difference between content that fills a calendar and content that earns attention.
• Command of social media management platforms, scheduling tools, and analytics. You don't just pull the numbers — you know what they mean and what to do next.
• A bias toward action — you manage multiple workstreams, produce at speed, and bring ideas to the table without being asked.

Nice To Haves

• Experience creating social media content for B2B, Fortune 500, or financial services brands
• Video production and editing skills
• Fluency with AI-powered content creation tools
• Working knowledge of financial services, payments, fintech, or banking

Responsibilities

• Produce high-quality social media content daily across LinkedIn, Instagram, X and Facebook — original copy, design, short-form video, and multimedia. You understand that every platform has its own language, and you create natively for each.
• Think like a strategist — you don't just make content, you know why you're making it. You connect every post to a broader content strategy, understand what our audience cares about, and build editorial calendars that serve both brand goals and platform algorithms.
• Master the complexity — FIS operates across payments, banking, capital markets, and enterprise technology. You'll develop a working fluency in these domains fast, because you can't create credible B2B content without understanding the business behind it.
• Optimize relentlessly — track social media analytics and engagement metrics, identify what's driving performance, and use those insights to continuously raise the creative bar. You treat data as a creative input, not a report you file.
• Own community and conversation — monitor, respond to, and spark engagement across all FIS social channels. Represent the brand with intelligence and personality in comments, threads, and real-time moments.

Benefits

• A modern, international work environment and a dedicated and motivated team
• A variety of career development tools, resources and opportunities
• A fantastic range of benefits designed to help support your lifestyle and wellbeing
• A work environment built on collaboration, flexibility and respect
• A seat on a small, ambitious team building FIS's social media presence from the ground up — inside a $10B+ global financial technology company. You'll work alongside a Director who values craft and strategic thinking in equal measure.
• Competitive compensation, comprehensive benefits, and the chance to create portfolio-worthy B2B social media work at real scale.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed