Social Media Manager

MTN•Fort Lauderdale, FL

About The Position

MTN is looking for a creative and strategic Social Media Manager to join our marketing team. MTN is a world-class network operator that connects global operations with the speed, security, and trust required for success. Our multi-network architecture delivers resilient, fully managed connectivity for critical systems and remote teams across the maritime, energy, government, and enterprise sectors. As a Social Media Manager, you’ll be the key driver of MTN’s day-to-day digital presence and strategic vision, reporting directly to the Director of Media and Corporate Communications. You will support the implementation of our social media strategy, create high-impact content, manage our online community, and analyze performance to inform long-term growth. This is an opportunity for a data-driven storyteller eager to build a career in a dynamic and highly technical industry.

Requirements

A bachelor’s degree in Marketing, Communications, or a related field.
3-5 years of experience in social media and/or digital media areas.
A strong, data-driven understanding of major social media platforms, their algorithms, and best practices, particularly for B2B channels like LinkedIn.
Exceptional copywriting skills and a keen eye for visual storytelling and detail.
Demonstrated ability to develop content strategy and build content calendars.
Familiarity with social media management and analytics tools (e.g., Google Analytics).

Nice To Haves

Past experience in content creation, including photo and video editing skills (a plus).
Experience in the connectivity and/or telecommunications industry (a plus)

Responsibilities

Design and Manage Strategy: Assist in shaping and implementing a B2B social media strategy to align with MTN’s broader business and marketing objectives.
Audience & Trend Research: Conduct research on industry trends, audience preferences, and competitor activity to identify opportunities for growth and content innovation.
Creative Collaboration: Work very closely with team designers, briefing them to develop high-quality visual assets that ensure on-brand creative output.
Performance Leadership: Set specific, measurable objectives (KPIs) for campaigns and provide regular, data-driven reports on performance to key stakeholders, suggesting strategic adjustments to optimize results.
Monthly Reporting: Lead the charge on monthly reporting, providing regular, data-driven reports on performance and suggesting strategic adjustments to optimize results
Content Calendar Ownership: Lead the development and management of the monthly content calendar, ensuring consistency in brand voice and messaging across all channels.
Content Creation: Generate, edit, schedule, and publish engaging, platform-optimized content (text, images, video) across platforms, including LinkedIn, Meta (Instagram and Facebook), YouTube, Pinterest and X.
Creative Collaboration: Work closely with the creative team to brief and review visual assets, ensuring high-quality, on-brand creative output.
Community Cultivation: Actively monitor social channels, respond to comments and messages in real-time, and foster positive relationships with our B2B audience and followers.
Reputation Management: Collaborate with PR, customer service, sales and other marketing team members to manage online reputation and ensure timely resolution of public inquiries.