Social Media Manager

Ramp•New York City, NY

20d

About The Position

At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100 , CNBC Disruptor 50 , and TIME Magazine’s 100 Most Influential Companies . About the Role We’re on a quest for our next social media expert. Not a guru, not a ninja, but a seasoned professional who can produce product launches, write clever skits, sling SaaS memes, and craft thoughtful messaging. If you consider yourself Terminally Online™ with a habit for trend spotting and making heads tilt on the legal team, you're our type. We’re not after a hands-off strategist. We’re after a hands-on operator with a track record for thinking strategically and acting creatively. Ramp sits at the intersection of finance and tech. Our goal is to bring it into the mainstream. We need someone who's curious about these worlds and can expand our brand beyond them. It’s not enough to “go viral.” We’re here to become a staple in every company on the planet. You'll be a key builder in making that happen. This role will report to our Social Media Lead under the Head of Communications.

Requirements

7+ years experience in social media, ideally with some of this for a B2B brand.
Experience using social media tools (e.g., Sprout Social, Sprinklr) and content production tools (e.g., Figma, Adobe Premiere).
Understanding of social media success metrics; ability to present and analyze these metrics to the broader organization.
That dog in you

Nice To Haves

Experience in video production, editing, or graphic design.
Global social media management experience.
Experience with influencer partnership management.
Fourth thing. Jk on the fourth thing.

Responsibilities

Co-own all social channels - LinkedIn, X, Instagram, YouTube, and Facebook with content, community management, and calendar planning.
Produce written and lightly-designed visuals for social media, partnering with a team of designers for higher-lift assets.
Partner with internal teams on content focused on customers, in-house talent, key influencers, events, and in-office culture.
Create strategies for leveraging microinfluencers, investors, and other brands to amplify our content
Together with the rest of the Communications team, support senior executives with their personal social platforms.
Identify and surface reactive opportunities that align with the executive’s priorities and profiles.
Help craft Ramp’s social media strategy and how it fits into other team efforts including marketing (paid campaigns and activations), content (blogs, podcasts, videos) and beyond.
Establish and track against social metrics to gather insights, iterate, and report to back the broader team.
Create launch plans for product releases, media moments, and marketing campaigns that activate the Ramp team.
Work in collaboration with internal teams to flag and route issues as they arise on social media.