Social Media Manager

Zoom

1d • Remote

About The Position

You will lead social media strategy and content creation for product launches and growth campaigns across Zoom's expanding portfolio. You'll collaborate with product, marketing, and design teams to transform technical features into compelling social narratives. Your work will drive brand awareness, engagement, and measurable business impact across all social channels. We unify brand marketing, partnerships, events, social media, and paid media into one cohesive strategy. Our team collaborates cross-functionally to drive awareness, adoption, and retention. We focus relentlessly on outcomes and business impact throughout the customer lifecycle.

Requirements

• Demonstrate 3–6 years of experience managing social media for enterprise brands or agencies with proven results in product launch campaigns
• Write compelling copy that adapts tone and messaging across multiple platforms while maintaining brand consistency
• Use social media management tools (Sprout Social preferred) and basic design tools (Canva, Figma, CapCut or similar)
• Have the ability to analyze social media performance data and translate insights into actionable recommendations
• Manage multiple campaigns simultaneously with organizational and project management capabilities
• Apply knowledge of SEO, AEO, and content marketing best practices to optimize discoverability
• Leverage AI creation tools and write effective prompts to enhance content production
• Bring experience from technology or B2B marketing environments

Responsibilities

• Developing and executing social media content strategies for product launches, feature announcements, and growth campaigns across LinkedIn, X, Instagram, Facebook, TikTok, YouTube, and Threads
• Creating compelling visual and written content by collaborating with product, marketing, and design teams to translate technical features into engaging social narratives and creative briefs
• Managing social execution for signature events like Enterprise Connect and Zoomtopia, including in-person content creation and real-time engagement
• Leading social amplification of company awards, recognitions, and PR opportunities by transforming press releases into engaging campaigns and coordinating with communications teams
• Optimizing content for Answer Engine Optimization (AEO) and YouTube SEO by partnering with cross-functional teams to enhance discoverability across AI-powered search platforms and managing Reddit community engagement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees