Social Media Intern

Sprinklr • Austin, TX

2d • $39,000 - $65,000 • Hybrid

About The Position

As our Social Media Intern, you’ll gain hands‑on experience building content, shaping channel strategies, listening to real audiences, and responding in real time. You’ll learn how social media supports advocacy, brand trust, employee storytelling, and moments that matter—both planned and unexpected. This is a paid 12‑week full‑time summer internship designed for rising seniors who want real experience using enterprise‑level tools, collaborating cross-functionally, and building confidence in their voice. You’ll leave with real, publishable work and examples you can confidently include in a portfolio.

Requirements

• Rising seniors pursuing communications, marketing, journalism, or a related field
• Strong interest in social media, storytelling, and brand building
• Curious thinkers who want to understand the why behind social decisions
• Confident writers with an eye for creativity and detail
• Organized & proactive in hybrid/remote work environments

Responsibilities

• Supporting social channel strategy development—learning how goals, audiences, and platforms work together
• Writing, editing, and creating content that aligns with brand voice, channel norms, and timely moments
• Monitoring conversations, moderating engagement, and practicing social listening using Sprinklr
• Supporting customer, employee, and executive advocacy initiatives, including elements of an associate advocacy program
• Assisting with insights, reporting, and presentations that explain what’s working, what’s not, and why
• Learning how brands prepare for sensitive moments and apply sound judgment during crises or high‑visibility situations

Benefits

• We offer a comprehensive suite of benefits designed to help each member of our team thrive.
• Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it.
• We offer you and your family voluntary healthcare coverage in countries where applicable.
• We believe it is important to take time off – it is essential for your mental and physical wellbeing.
• We provide Sprinklrites with paid time off to recharge and spend time with loved ones.
• We want to grow our talent with purpose.
• Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed