SOCIAL MEDIA ASSISTANT

Callen-Lorde Community Health Center • New York, NY

18d • $27 - $30 • Hybrid

About The Position

Callen-Lorde seeks a motivated Social Media Assistant to join our Communications team. This role is crucial in cultivating community partnerships and creating engaging, meaningful content about Callen-Lorde’s essential work and impact for both internal and external audiences. The Social Media Assistant will play a key role in communicating our mission and values to diverse stakeholders, including patients, staff, community partners, and the general public.

Requirements

• Bachelor's degree in Communications, Public Relations, Journalism, Creative Writing, Marketing, or related fields.
• 1-2 years of experience in communications, writing, or content development, preferably in a healthcare or nonprofit setting.
• Exceptional writing, editing, and storytelling skills, with a keen eye for detail.
• Strong interpersonal skills, with the ability to conduct interviews and build relationships with diverse stakeholders.
• Proficiency in digital communications, including website content management systems and email platforms.
• Creative thinker with the ability to generate new ideas and approaches to storytelling and content creation.
• Ability to work independently and as part of a team in a fast-paced environment.

Nice To Haves

• Proficient in Microsoft Office, Mailchimp, WordPress and working knowledge of HTML/CSS.
• Experience with Adobe Creative Suite, InDesign and Canva is a plus.
• Knowledge or experience in healthcare, particularly sexual health, health education, as well as LGBTQ+ and HIV related issues is encouraged.
• Experience serving diverse populations preferred.
• Commitment to the mission of Callen-Lorde.

Responsibilities

• Storytelling & Content: Develop, write, and edit content that highlights patient and staff experiences. Create newsletters, social media posts, and written materials, and assist with managing the editorial calendar.
• Communications: Help produce and distribute internal updates. Manage and update content on the health center’s website and other digital platforms.
• Community Liaison: Act as a key contact for community partners and advocacy groups, gathering materials and tracking public presence opportunities (e.g., Pride events, health fairs).
• Analytics: Track and analyze the performance of content and communication initiatives, utilizing KPIs and audience feedback to refine strategies.

Benefits

• an exceptional low cost medical plan option for you, your spouse/domestic partner and/or your family, dental insurance, vision insurance, no cost life insurance, short- and long-term disability insurance, Flexible Spending Account, Tuition Assistance, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees