Social Media and Community Manager

Jobgether

5d

About The Position

This role is ideal for a dynamic, creative, and strategic professional who will own social media and community engagement across multiple brands. You will be responsible for shaping how the organization interacts with its audience, building trust, and amplifying the brand’s presence across platforms. This position blends hands-on execution with strategic thinking, including content creation, campaign support, and analytics-driven decision-making. You will collaborate cross-functionally with Marketing, Product, and Customer Success teams while leveraging AI and emerging tools to scale engagement. Success in this role requires strong writing skills, attention to detail, and the ability to manage multiple initiatives in a fast-paced environment. Your work will directly impact brand visibility, sentiment, and the overall digital community experience.

Requirements

• 4–6+ years of experience managing social media and/or online communities for B2B, SaaS, or technology-focused companies.
• Proven ability to manage social channels end-to-end, including strategy, execution, reporting, and hands-on community engagement.
• Strong writing and editing skills, with experience adapting tone, voice, and messaging across platforms and audiences.
• Proficiency with social media management and analytics tools (e.g., Sprout Social) and basic design/editing tools (e.g., Adobe Creative Suite, Canva).
• Ability to work independently while collaborating effectively across teams.
• Strong judgment, attention to detail, creativity, and curiosity, with the ability to thrive in a fast-moving environment.

Responsibilities

• Own social media strategy, planning, publishing, and engagement across all platforms for multiple brands.
• Support marketing campaigns and product launches through social amplification, ensuring alignment with messaging and timing.
• Monitor trends, sentiment, and community conversations to surface insights and escalate issues when needed.
• Create and adapt visual assets and written content that reflect brand voice and resonate with diverse audiences.
• Manage budgets, external agencies, and contractors to support social and community objectives.
• Oversee specific community programs, including Reddit and other emerging platforms, ensuring consistent engagement and growth.
• Track performance across social and community channels and provide actionable insights to stakeholders.

Benefits

• Inclusive health, dental, and vision coverage starting on Day 1, including employer HSA contributions.
• Generous paid parental leave and reproductive/family planning support.
• Robust mental health and Employee Assistance Program (EAP) support.
• Flexible PTO policy, summer hours, and home office reimbursement.
• 401(k) with employer match, stock options, and access to financial planning support.
• Life, short-term, and long-term disability insurance options.
• Voluntary benefits including pet insurance, legal, ID protection, hospitalization, and accident coverage.
• Reimbursement for professional development and training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed