Social Media Analyst

NBCUniversal • New York, NY

7d • $75,000 - $85,000 • Hybrid

About The Position

The Social Media Analyst plays a critical role in safeguarding NBCUniversal’s talent, executives, brands, and productions from digital and physical threats. This position emphasizes expertise in social media research and monitoring, leveraging open-source intelligence (OSINT) to identify and assess potential risks. The analyst will conduct investigations into persons of interest, monitor global events, and provide actionable insights to support executive protection and crisis management efforts. The ideal candidate will have strong familiarity with social media platforms, digital communities, and OSINT methodologies, with the ability to synthesize complex information into clear, concise assessments. This role demands discretion, analytical rigor, and the ability to operate effectively in a fast-paced, high-stakes environment.

Requirements

• Bachelor’s degree required; preferred fields include Cybersecurity, Digital Forensics, Criminal Justice, or related disciplines.
• 2+ years of experience in intelligence analysis, cybersecurity operations, or digital investigations.
• Minimum 1 year of experience in a command center or intelligence fusion environment.
• Strong written and verbal communication skills; ability to translate complex threats into actionable insights.
• Demonstrated expertise in social media monitoring, OSINT research, and threat intelligence collection.
• Ability to work independently and collaboratively under pressure, including during crisis situations.
• Strong organizational skills and attention to detail, with the ability to manage multiple concurrent tasks.
• High ethical standards and discretion in handling sensitive information.

Nice To Haves

• Advanced OSINT capabilities and deep familiarity with social media platforms for proactive intelligence gathering.
• Experience in corporate security, cyber intelligence, military intelligence, or criminal investigations.
• Knowledge of case management systems and incident response workflows.
• Data analysis skills, including pattern recognition and trend analysis.
• Understanding of executive protection principles and high-risk travel assessments.
• Ability to brief senior stakeholders and contribute to strategic decision-making.
• Flexibility to work extended hours, weekends, and holidays as needed.

Responsibilities

• Social Media Monitoring & Analysis: Track and analyze social media platforms and digital communities to identify threats, negative sentiment trends, and potential security risks.
• OSINT Investigations: Conduct open-source investigations into persons of interest targeting NBCUniversal talent, executives, and brands.
• Event Impact Assessment: Monitor global events and incidents, assessing potential impact on NBCUniversal operations and personnel.
• Threat Reporting: Produce timely, accurate, and actionable intelligence reports for internal stakeholders, including senior leadership.
• Incident Response: Triage and respond to incoming security concerns from employees, talent, and executives via email and ticketing systems.
• Cross-Functional Collaboration: Work closely with Cybersecurity, Messaging, Client Services, and other internal teams to support integrated security initiatives.
• On-Call Support: Participate in on-call rotations for escalated incidents involving high-risk individuals or large-scale threats.
• Process Improvement: Assist in developing and refining case management workflows, playbooks, and response protocols.
• Trend Awareness: Maintain up-to-date knowledge of global security trends, social media behaviors, and emerging digital threats.

Benefits

• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level