SNOW ATT Developer - Software Development Specialist

Amdocs•Alpharetta, GA

56d

About The Position

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. Responsible for design, development, modification, debug and/or maintenance of software systems developed in Service Now.

Requirements

Bachelor’s degree in science/IT/Computer Science or equivalent
3+ years of hands-on experience in Service Now (Advantage: Experience in service now projects with AT&T)
Knowledge in ServiceNow Platform: Required deep understanding of the ServiceNow platform architecture, CMDB data model and TNI class model including configuration of forms, UI policies, and ACLs.
Scripting: Strong ability in JavaScript for server-side and client-side scripting, including Business Rules, Client Scripts, and Script Includes.
Integration: Experience with integrating ServiceNow with other systems using technologies like REST API and understanding the MID Server, scheduled Jobs, IRE , Strong proficiency with Integration Hub ETL capabilities.
Familiarity with GitHub Copilot or other AI-assisted development tools.
Database knowledge: Understanding of database development, such as creating and modifying tables and running SQL queries and usage of JDBC.
Testing (QA):Experience with testing methodologies, including using the Automated Test Framework (ATF) to create and run tests for customizations
Excellent communication and problem-solving skills, with a customer-centric mindset.
Skill in analyzing business processes and identifying opportunities for optimization.
A meticulous approach to ensure accuracy in development and configuration.
A commitment to ongoing learning and staying current with the latest releases is critical.

Nice To Haves

Experience in service now projects with AT&T

Responsibilities

Design and develop responsive, scalable, and high-performance Service Graph Connectors for Service Now.
Work closely with customers and stakeholders to understand business requirements, translate them into technical solutions, and deliver intuitive user experiences.
Leverage AI-powered development tools such as GitHub Copilot to accelerate coding, improve quality, and streamline workflows.
Collaborate with cross-functional teams including service now platform admins and operations, data integrity teams and other teams doing similar work.
Actively participate in code reviews, contribute to architectural decisions, and promote best practices in front-end development.
Continuously seek opportunities for innovation, automation, and performance optimization in your development tasks.
Follow Amdocs software engineering standards, applicable software development methodology and release processes, to ensure code is maintainable, scalable, and supportable, and demo the software products to stakeholders.
Follow AT&T software engineering standards, applicable software development methodology and release processes, to ensure code is maintainable, scalable, and supportable, and demo the software products to stakeholders.
Investigate issues by reviewing/debugging code, provide fixes and workarounds, and review changes for operability to maintain existing software solutions.
Work within a team, collaborate and add value through participation in peer code reviews, provide comments and suggestions, and work with cross functional teams to achieve goals.
Be encouraged to actively look for innovation, continuous improvement, and efficiency in all assigned tasks.