SNAP Outreach Intern

Second Harvest Heartland • Brooklyn Park, MN

4d • Onsite

About The Position

The Neighbor Services Department works directly with neighbors to provide information about the Supplemental Nutrition Assistance Program (SNAP) and provide community partners with information and food resources. Outreach Interns support this work by sharing clear, accurate information about SNAP and helping applicants understand if they may be eligible for support through screenings, scheduling appointments, and referring to other support. They engage with community members at events, partner sites, and in our Brooklyn Park office, working to dispel misconceptions and increase access to food resources. Interns also provide administrative support to the Neighbor Services team, participate in meetings and trainings, and build skills in community outreach, public speaking, and intercultural communication.

Requirements

• Access to a reliable form of transportation is required.
• Initiative to identify and act on problems.
• Comfort using modern technology, including computers, tablets/iPads and Microsoft Office Suite programs is preferred. Use of telephone/telephony software is required.
• Time management and organizational skills, including ability to work independently and self-motivate.

Nice To Haves

• Applicants in the St James/Mankato and St Cloud area are encouraged to apply.
• Applicants who are bilingual in English and another language commonly spoken in Minnesota are strongly encouraged to apply.
• Some languages in demand in the communities served include Spanish, Hmong, Somali, Karen and Russian.

Responsibilities

• Conduct in-person and over-the-phone outreach to partner organizations, which will include: Speaking with neighbors about SNAP and other food support.
• Providing information to increase community members' knowledge and possible future utilization of SNAP and other resources in their community.
• Screening interested neighbors for SNAP eligibility and scheduling them with Second Harvest Heartland’s SNAP Team for application assistance.
• Support administrative work: Researching, updating, and creating new community resource lists.
• Assisting with the department’s large volume of incoming and outgoing mail.
• Preparing materials for outreach events.
• Make phone calls to community members interested in applying or learning more about SNAP/CSFP and helping screen their eligibility.
• Complete other responsibilities as assigned by your supervisor and other staff.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed