SMS Service Representative

Minerals Technologies•Brandenburg, KY

About The Position

Overview Minerals Technologies Inc. (MTI) is a leading, technology-driven specialty minerals company that develops, produces, and markets a broad range of mineral and mineral-based products, related systems and services. MTI serves a wide range of consumer and industrial markets, including household and personal care, paper, foundry, steel, construction and environmental solutions around the world. The company reported global sales of $2.1 billion in 2022. MTI focuses on two major segments – Consumer & Specialties and Engineered Solutions . Our Consumer & Specialties segment offers technologically enhanced products to consumer-driven end markets plus specialty additives that become functional components in a variety of consumer and industrial goods. This segment includes our Household & Personal Care and Specialty Additives product lines. The Household & Personal Care product line provides mineral-to-market products that serve consumer-oriented end markets including Pet Care, Personal Care, Fabric Care, Edible Oil, and Renewable Fuel Purification. Our Specialty Additives product line provides mineral-based technologies serving Paper, Packaging, Sealants & Adhesives, Paint & Coatings, Ceramics, Plastics, Food & Pharmaceutical markets. Our Engineered Solutions segment offers advanced process technologies and solutions that are designed to improve our customers’ manufacturing processes and projects. This segment includes our High-Temperature Technologies and Environmental & Infrastructure product lines. Our High-Temperature Technologies product line offers specially-formulated blends and technologies primarily for Foundry and Steelmaking industries. Our Environmental & Infrastructure product line provides waterproofing, water purification, remediation and other fluid management technologies for critical projects for Remediation, Water Purification, and Infrastructure. MTI provides a business environment and promotes a culture that encourages all employees to contribute to our success. We have long been committed to the recruitment and advancement of the most talented and qualified people. We recognize that MTI’s ability to provide the highest caliber of products and services is enhanced by a workforce that reflects the diversity of the communities and countries in which we work. What We Offer: Competitive pay, commensurate with experience Health/Dental/Vision plans 401k company match Life Insurance Short Term Disability & Long-Term Disability Educational Assistance Employee Assistance Plan Responsibilities Job Summary The Steel Mill Service Team of MINTEQ provides all of the advantages of working for a global organization, with locations around the world, whilst being part of a local team. Working closely with our project managers and with our local service team in North America, at our steel industry customers as Technician you will have to provide a good service for our equipment installation, organizing spare parts and giving qualified service in case of any problems with our equipment on site.

Requirements

Completed education as electrician or mechatronic
Ability to change piping in material flow system
Able to read and understand wiring diagrams of PLC and I/O systems
Basic knowledge in the field of control technology (Siemens SIMATIC S7), able to load programs into controllers, checking functions, fault finding, doing back ups, etc.
Basic knowledge in the field of computer technology, able to install windows systems, install software, checking functions, fault finding, doing backups, etc.
Basic knowledge about pneumatic and hydraulic systems
Knowledge of standard PC-programs like MS Word, Excel, Outlook or PowerPoint etc.
English knowledge, particularly technical terminology
Ability and confidence to work with international customers and colleagues
A high school diploma or equivalent is required.
Ability to lift up to 50 pounds.
Must be able to withstand the physical pressures of constant standing, walking, bending, climbing, kneeling, crouching, reaching, sitting, extremes of hot and cold, as well as carrying, lifting, pushing and pulling heavy objects.
Must be able to handle a high level of stress.
Ability and willingness to undertake business travels within North America.
Valid Driver's License required.
Safety equipment required while performing the duties of this job include but not limited to an ANSI approved hardhat and safety glasses, safety shoes/boots with steel toe protection. Also may be required to wear goggles, cotton or high impact gloves, work vest, respirator, chemical/Neoprene Gloves, Chemical Apron, Hearing Protection, ,face mask and Fall Protection device.
A new employee hired to perform the duties of this position is required to be provided New Employee Training by a qualified individual or web based training as it applies to this particular position. Additional refresher safety training will be required as management deems appropriate or as dictated by MSHA/OSHA regulations.

Responsibilities

Equipment Production & Installation Support of project managers for the realization of customized systems, refractory and laser business Installation and wiring of control cabinets Installation and cabling of our machines Selection, supervising and tracing of suppliers reg. purchased components and services (outsourcing when high workload) Perform troubleshooting of Minscsn operation Correction of the equipment documentation Perform all maintenance and scheduled PM of equipment Training of customer on operation of Minscan LSC-units and systems
Service Support of crew leaders reg. technical problems with our machines Organizing of spare parts, parameterization, installation and commissioning on site, if necessary Analysis of weak points and faults and the development of improvements in order to increase durability and availability Customer support at worldwide-located customer or via Telephone, Email, remote control etc.
Other Duties & Responsibilities Performs other duties as assigned.
Operational Excellence / Lean Processes: Actively participates in the implementation of sustainable improvement processes, such as 5S, Kaizen, Daily Management Control, Standard Work and Problem Solving. Attend all OE training as it is deployed by the OE team. Suggestions – meet requirement per year. Gemba walk done daily