Slot Technician I

TWENTY-NINE PALMS BAND OF MISSION INDIANS•Twentynine Palms, CA

7d•Onsite

About The Position

This position is responsible for testing, calibrating, cleaning, and repairing Slot machines and equipment for conformance to established standards, and assist in maintaining complete operation of all machine standards. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

Requirements

A High school diploma or GED equivalent.
Must pass periodic random drug screens.
Must be able to pass background suitability investigation.
Must obtain a Tribal Gaming License.
Must obtain all other applicable certifications and licenses.
Must provide proof of eligibility to work in the United States within 72 hours of employment.
Must be available for emergency calls 24/7.
Must be available to work weekend and holidays.

Nice To Haves

Slot experience is preferred but not required.

Responsibilities

Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
Repair printers, reels, comparators, monitors, progressive displays, diverters, optics, bill acceptor heads, cash boxes, and any other repairs that are associated with all slot machines (if repair is not possible, replace each part).
Must be able to use drills, screw drivers, hammers, crimpers, solder guns, seesaws, circular saws, pin pushers, nut drivers, ratchets, volt meters, wrenches, Allen, star sets, jig saws, and other diagnostic tools required for repair.
Perform all setups on all models.
Refill paper in machines.
Must comprehend the difference between A/C and D/C Voltage.
Perform all reel tests, all hopper tests; all monitor tests, all coin comparator tests, and any other tests related to the slot machines.
Must know all models, and manufacturers, along with their working parts.
Plan sequence of testing and calibration procedures for all bill acceptors, all monitors, and all system equipment.
Install all harnesses, reel strips, reel baskets, Boards, I/O boards, all new software upgrades, and all system equipment in the event of all major moves.
Move machines on a routine basis and set up standards for procedures.
Disassemble instruments and equipment and inspect components for defects.
Measure parts for conformity with specifications.
Align, repair, and replace component parts and circuitry.
Reassemble and calibrate instruments and equipment.
Assist engineers in formulating test, calibration, repair, and evaluation plans and procedures to maintain precision accuracy of measuring, recording, and indicating instruments and equipment.
Communicate problems and concerns to other Casino employees by chain of command.
Requisition for equipment, materials and supplies.
Must understand and be able to apply and explain the Gaming Rules of Spotlight 29 Casino.
Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
Present a positive image of the Casino to its guests and vendors and assist them as required.
Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
Perform any other duties that may be assigned from time to time.