Slot Technician

Grand Lake Casino

1d•$15 - $17•Onsite

About The Position

The Slot Technician is responsible for installation, moving, removal, repair, maintenance and conversion of machines. Will work as a Slot Shift Supervisor in their absence.

Requirements

High school diploma or G.E.D., customer service experience and Slot Attendant/Tech experience required.
Ability to lead and motivate team members, fostering a positive and productive work environment.
Excellent interpersonal communication skills to resolve issues with guests and staff.
Ability to read, comprehend and interpret complex written and oral instructions.
Skilled in the use of Microsoft Word, Microsoft Excel, and basic office skills.
Ability to read, comprehend and interpret complex written and oral instructions.
Knowledge of troubleshooting methods for assessing machines and equipment.
Ability to accurately count currency.
Ability to remain calm in emergencies or stressful situations.
Ability to sustain a high level of confidentiality and professionalism.
Required to obtain and maintain a Seneca Cayuga tribal gaming license and a state issued I.D.
All applicants must successfully pass a pre-employment drug screening prior to beginning employment.
Must be at least 18 years of age.
Position requires the ability to lift up to 70-100 lbs., climb, bend or kneel for extended periods.
May be required to walk or stand for entire shifts.
Must be able to work in a casino environment which includes high levels of smoke, dust, noise, and bright flashing lights.
Position requires flexibility to work any shift including weekends and holidays.
Must be able to operate scissor lift.
You must be able to pass a drug screen with negative results.
Employees are expected to know existing Grand Lake Casino policies and know to refer to those policies when necessary.

Nice To Haves

Oasis knowledge preferred.

Responsibilities

Ensures that workflow processes are followed and that tasks are completed on time.
Creating and managing shift schedules for department employees.
Training new employees on departmental processes, procedures, and safety protocols.
Monitoring the quality of work and output produced by the department.
Ensuring that all safety regulations and protocols are followed.
Facilitating communication between team members and other departments.
Addressing and resolving issues or conflicts that may arise during the shift.
Managing resources, such as equipment, materials, and supplies, to support departmental activities.
Tracking and assessing the performance of individual team members.
Ensuring that guest service standards are met or exceeded.