Slot Floor Person
Margaritaville Resort Casino•Bossier City, LA
•Onsite
About The Position
Margaritaville Casino & Resort Bossier City is seeking a Slot Floor Person. This role is part of the gaming industry, offering an exciting, fast-paced environment with diverse and enthusiastic co-workers, and opportunities for growth within Penn National Gaming. The company emphasizes a fun working environment and a commitment to guest satisfaction.
Requirements
- High School Diploma or equivalent.
- Knowledge of principles and processes for providing customer service.
- Ability to read, analyze and interpret common documentation.
- Ability to respond to common inquiries or complaints from employees, regulatory agencies, or members of the staff.
- Ability to write and present information to management in a reasonable manner.
- Ability to perform normal mathematical computations regarding the implementation of current duties.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of instructions and deal with several variables.
Nice To Haves
- Money handling experience
- Casino experience
Responsibilities
- Actively patrols assigned sections looking for opportunities to be of service to our guests.
- Sincerely greets and welcomes all guests on the slot floor.
- Celebrates any win by the guests.
- Completes jackpots promptly, accurately, and with a high degree of personalized service.
- Completes verification of paperwork for jackpot payouts.
- Maintains a good relationship with the Cage employees to help execute slot transactions.
- Offers assistance to slot playing guests and explains features of the slot machine when necessary, including the ticket in/ticket out technology.
- Determines machine malfunctions and identifies appropriate actions.
- Corrects machine malfunctions (e.g. printer errors, bill validators, etc.).
- Must keep, maintain the integrity of, and balance cash wallets at the end of shift.
- Promotes positive guest relations through prompt, courteous and efficient service.
Benefits
- Unlimited growth and support from one of the leaders in the industry
- Fun working environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
