Slot Floor Person

Margaritaville Resort CasinoBossier City, LA
Onsite

About The Position

Margaritaville Casino & Resort Bossier City is seeking a Slot Floor Person. This role is part of the gaming industry, offering an exciting, fast-paced environment with diverse and enthusiastic co-workers, and opportunities for growth within Penn National Gaming. The company emphasizes a fun working environment and a commitment to guest satisfaction.

Requirements

  • High School Diploma or equivalent.
  • Knowledge of principles and processes for providing customer service.
  • Ability to read, analyze and interpret common documentation.
  • Ability to respond to common inquiries or complaints from employees, regulatory agencies, or members of the staff.
  • Ability to write and present information to management in a reasonable manner.
  • Ability to perform normal mathematical computations regarding the implementation of current duties.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of instructions and deal with several variables.

Nice To Haves

  • Money handling experience
  • Casino experience

Responsibilities

  • Actively patrols assigned sections looking for opportunities to be of service to our guests.
  • Sincerely greets and welcomes all guests on the slot floor.
  • Celebrates any win by the guests.
  • Completes jackpots promptly, accurately, and with a high degree of personalized service.
  • Completes verification of paperwork for jackpot payouts.
  • Maintains a good relationship with the Cage employees to help execute slot transactions.
  • Offers assistance to slot playing guests and explains features of the slot machine when necessary, including the ticket in/ticket out technology.
  • Determines machine malfunctions and identifies appropriate actions.
  • Corrects machine malfunctions (e.g. printer errors, bill validators, etc.).
  • Must keep, maintain the integrity of, and balance cash wallets at the end of shift.
  • Promotes positive guest relations through prompt, courteous and efficient service.

Benefits

  • Unlimited growth and support from one of the leaders in the industry
  • Fun working environment

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume

What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1-10 employees

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service