Slot Floor Person
About The Position
The SLOT FLOOR PERSON is continuously walk the gaming floor to ensure all slot machines are operable, provide machine maintenance, answer player inquiries, recognize jackpots and conduct payouts.Monitors the performance of slot machines, activity and conditions of assigned area. Provides great guest service, initiates verifications and issues hand paid jackpots when necessary. Services slot machines for paper fills and bill validator jams. Responsible for all machine issues and guest service in assigned area. Responds to and opens tilted slot machines to determine if maintenance is required.Completes minor maintenance on slot machines. Completes maintenance write-up for slot machines that require a slot technician. Completes the Attendant Card every time a slot machine is opened. Responds to slot machines with jackpots and determine if the jackpot is valid. Calculates jackpot amounts for jackpots not registering on the system. Prints jackpot tickets and process with appropriate signatures.
Requirements
- High school diploma or GED equivalent required
- Excellent cash handling abilities and customer service skills are required
- Must be able to obtain a Mississippi Gaming Permit
Responsibilities
- Continuously walk the gaming floor to ensure all slot machines are operable
- Provide machine maintenance
- Answer player inquiries
- Recognize jackpots and conduct payouts
- Monitor the performance of slot machines, activity and conditions of assigned area
- Provide guest service
- Initiate verifications and issues hand paid jackpots when necessary
- Service slot machines for paper fills and bill validator jams
- Responsible for all machine issues and guest service in assigned area
- Respond to and opens tilted slot machines to determine if maintenance is required
- Complete minor maintenance on slot machines
- Complete maintenance write-up for slot machines that require a slot technician
- Complete the Attendant Card every time a slot machine is opened
- Respond to slot machines with jackpots and determine if the jackpot is valid
- Calculate jackpot amounts for jackpots not registering on the system
- Print jackpot tickets and process with appropriate signatures
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
