Lounge - Sky Lounge Manager - Full Time

Cascadia Senior Living•Silverdale, WA

About The Position

Sky Lounge Manager POSITION SUMMARY The Sky Lounge Manager helps create a joyful and vibrant community by providing prompt and excellent service to residents & guests when preparing/serving food & drinks in the lounge and by overseeing & performing operations for the Sky Lounge including organization and cleanliness for the entire lounge area, and promoting a positive & professional image to residents, families, and guests. ESSENTIAL JOB FUNCTIONS Provides formal training and schedules for all servers to provide a great experience for all residents and guests. Establishes and assigns work responsibilities for each section, by meal period. Inspects to ensure quality and accountability. Ensure that all food & beverage venues in the Sky Lounge are clean and well maintained for all aspects of service; including tables and chairs that are set in a uniform and consistent manner. Ensure that all residents and guests are greeted promptly as they enter the Sky Lounge. Provides excellent and timely customer service to all residents and guests. Maintains the private dining room for use as scheduled. Conducts pre-open review prior to opening including but not limited to: The daily menu and specials. Personal presentation is in accordance with Fieldstone standards for uniforms and grooming. Inventory stock ready Residents special needs and concerns. Daily Service Training Points. Schedules staff within budgeted departmental guidelines. Prepares and serves food and beverage items to residents and guests. Recognizes performance issues and provide staff with corrective solutions. Cleans and maintains a neat, safe working environment including the kitchen and food service areas. Ensures servers follow sequence of service for each resident and guest. Attends and participates in required meetings and trainings. Stays current on system assigned tasks and duties. Observes changes in resident status, needs, or preferences and communicates with appropriate team members. Records resident information as required. Performs other tasks/duties as assigned.

Requirements

High school diploma or equivalent.
Requires attention to detail and ability to follow instructions.
Has compassion and a special interest in working with the senior population.
Ability to work a flexible schedule, including weekends, holidays, and overtime to meet the requirements of the position
Ability to relate positively, effectively and appropriately with residents, families, community members, volunteers and other community staff.
Ability to creatively problem-solve in both resident care and employee management.
Maintains clean, neat, comfortable, safe environment for residents, staff and visitors.
Ability to read, write, speak and understand English.
Current First Aid and CPR
Pass a criminal background and fingerprint check
Meets all mandatory health requirements by state regulations
Ability to work independently (with minimum supervision)
Maintains current Food Handlers and MAST cards

Nice To Haves

Prior experience in a commercial kitchen/bar environment preferred.

Responsibilities

Provides formal training and schedules for all servers to provide a great experience for all residents and guests.
Establishes and assigns work responsibilities for each section, by meal period.
Inspects to ensure quality and accountability.
Ensure that all food & beverage venues in the Sky Lounge are clean and well maintained for all aspects of service; including tables and chairs that are set in a uniform and consistent manner.
Ensure that all residents and guests are greeted promptly as they enter the Sky Lounge.
Provides excellent and timely customer service to all residents and guests.
Maintains the private dining room for use as scheduled.
Conducts pre-open review prior to opening including but not limited to: The daily menu and specials. Personal presentation is in accordance with Fieldstone standards for uniforms and grooming. Inventory stock ready Residents special needs and concerns. Daily Service Training Points.
Schedules staff within budgeted departmental guidelines.
Prepares and serves food and beverage items to residents and guests.
Recognizes performance issues and provide staff with corrective solutions.
Cleans and maintains a neat, safe working environment including the kitchen and food service areas.
Ensures servers follow sequence of service for each resident and guest.
Attends and participates in required meetings and trainings.
Stays current on system assigned tasks and duties.
Observes changes in resident status, needs, or preferences and communicates with appropriate team members.
Records resident information as required.
Performs other tasks/duties as assigned.