Skilled Tradesman

University of Arkansas System•Little Rock, AR

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected]. Department: OPS | Campus Operations TSS Call Center Department's Website: Summary of Job Duties: The Maintenance Call Center Operator (Skilled Tradesman) is responsible for monitoring critical systems that serve the medical, educational, and research facilities on the UAMS Campus. These systems are vital to the safety, comfort, and general wellbeing of patients, students and employees. The Call Center Operator also facilitates workflow by creating work orders for various departments within UAMS, this is vital to the timely response to facility related issues and customer work requests. Qualifications: Minimum Qualifications: HS Diploma plus 5 years of maintenance experience or call center experience Computer program proficiency level: Intermediate Preferred Qualifications: 3 years of maintenance in a healthcare setting Additional Information: Salary Information: commensurate with education and experience. Required Documents to Apply: Resume Optional Documents: Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact [email protected] for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: Talking Frequent Physical Activity: Crawling, Crouching, Feeling, Hearing, Kneeling, Reaching, Sitting, Stooping, Walking Occasional Physical Activity: Standing Benefits Eligible: Yes

Requirements

HS Diploma plus 5 years of maintenance experience or call center experience
Computer program proficiency level: Intermediate

Nice To Haves

3 years of maintenance in a healthcare setting

Responsibilities

The Maintenance Call Center Operator (Skilled Tradesman) is responsible for monitoring critical systems that serve the medical, educational, and research facilities on the UAMS Campus.
The Call Center Operator also facilitates workflow by creating work orders for various departments within UAMS, this is vital to the timely response to facility related issues and customer work requests.