Ski Technician

Retail Concepts, Inc.•Falls Church, VA

53d•Onsite

About The Position

Sun & Ski Sports is seeking a driven Ski Technician. We are looking for candidates that have the passion and drive to be number one and to work in a team atmosphere! This is an amazing opportunity for a dynamic individual.

Requirements

Ski and/or snowboard tuning experience.
Strong selling and customer service skills.
Exceptional interpersonal and communication skills.
Basic computer skills, with ability to learn the register.

Nice To Haves

1 year service technician experience.
Retail and Customer Service experience.

Responsibilities

Greet and assist customers with enthusiasm and a genuine smile.
Ensure you deliver exceptional Customer Service that is consistent and beyond expectations.
Determine customers’ equipment needs.
Perform quality tunes, mounting, adjustments and repairs to customers’ equipment according to established guidelines.
Adhere to safety procedures regarding use of tools and equipment.
Complete accurate work order paperwork and prioritize work orders in an expedient manner.
Ensure pricing is accurate, including any current advertised items and specials.
Serve as knowledgeable resource to customers.
Be familiar with the merchandise carried in the store, including brands, key features, and benefits, as well as ability to make accurate suggestions to customers.
Remain current on ski industry products and trends to share knowledge with customers.
Attend product knowledge clinics/camps.
Notify Management of any suspicious people or situations
Loss Prevention – maintain accurate cash control and minimize inventory losses.