Site/System Reliability Engineering Intern, Summer 2026

The Walt Disney Company • Glendale, CA

20h • Onsite

About The Position

About the Role & Program: Disney Parks Experiences and Products is a world-class entertainment and technology leader. Walt's passion was to innovate and to push boundaries of what is possible, a passion that remains central in our business to this day. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences, and we're constantly looking for new ways to enhance these exciting experiences for our guests. At Disney, we are storytellers. In technology, this group works on enabling that storytelling. We need an engineer on the System Performance and Reliability Engineering team (SPEAR). Our Mission statement Reduce/Eliminate Guest Impacting Incidents/Outages across the Guest Experience portfolio Allow the product teams to focus on development and enhancement of our Products Qualities we are looking for: You like working with clients - you will work with customers/product engineering to gather requirements. You like hearing stories. You have a passion for improvement - you have passion for improving processes (e.g. through less code, fewer manual steps, fewer systems, improving velocity). You are law-abiding but agent-of-change - you will advocate compliance with known standards and engage engineers to improve upon processes You are a team player - you mentor others and contribute support documentation; our heroes work at enriching the team You can multitask - you are action oriented, capable of working concurrent projects You have a developer mindset and are comfortable writing code With an operations mindset you have some experience in maintaining production systems In this job you are: Responsible for creating breakdown of tasks to meet project objectives Responsible for on time ticket and task completion Responsible for turning strategy into multiple project objectives Responsible for sharing their work/experiences with the team

Requirements

• Experience with Build/Release skills - you will shadow work with product development teams across the enterprise to maintain code delivery SDLC pipelines
• Have knowledge of monitoring tools - you will work on ensuring the tools that keep monitoring are up and effective at notifying guest- facing issues.
• Have expert team communication skills - you can articulate well, to ensure that the team understands and approves your solutions.
• Have expert technical fundamentals - you must have knowledge of unix systems and unix administration duties
• Have experience in the public cloud - you have experience launching products in a hosting solution, e.g. (Google, AWS, Azure, SalesForce) or private cloud systems.
• Have experience in Infrastructure as Code ( IAAS ) - you subscribe to Infrastructure as code mindset (Terraform, Helm, Chef)
• Previous internship or technical project experience
• Currently enrolled undergraduate student in an accredited college/university, pursuing a Bachelor’s degree in Computer Science, Computer Engineering, Software Engineering, Management Information Systems, Information Technology or related field.
• Be enrolled in an accredited college/university pursuing a degree taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program AND returning to school the semester/quarter following the internship OR currently participating in a Disney College Program or Disney Internship.
• Current Disney Interns, College, International, or Culinary Program Participants: You may only work for ONE consecutive year (12 months) in any combination of an internship and/or program.
• Be at least 18 years of age
• Possess unrestricted work authorization
• Able to have a consistent, reliable work schedule throughout the internship
• Fully available from Monday through Friday for the duration of the internship, 40 hours each week
• Able to provide own housing for the duration of the internship program in the Glendale, CA area
• Able to provide/have reliable transportation to/from work

Nice To Haves

• Experienced with at least one of the following languages: Golang or Python
• Familiarity with NodeJs, Java
• Have worked with CI/CD tooling such as Jenkins or Gitlab
• Preferred experience with alerting and monitoring tools such Appdynamics and Splunk
• Familiarity with: SDLC Build and Release processes Building docker images
• Container orchestration: Kubernetes and ECS
• Proficiency with one of the following cloud providers: AWS, Google
• Experience with Database technology, e.g. MySQL, Aurora, SQL Server, MongoDB, Dynamo DB
• Some experience with profiling or evaluating the performance of services
• Experience creating scripts with JMeter
• Proficiency with: Terraform, Helm or Chef
• Networking basics (routing, firewalls, AWS security groups)
• Troubleshooting / analysis of applications: Splunk, appdynamics, grafana, etc
• OS performance troubleshooting and ability to install and configure operating system packages
• Familiarity with Oauth2
• Security principles on patching, compliance, change control process

Responsibilities

• Troubleshoot and maintain SDLC pipelines
• Create/maintain/improve/troubleshoot monitoring technologies
• Create/maintain/improve/troubleshoot infrastructure technologies (cloud and on prem)
• Create/maintain/improve documentation on the technologies that the team builds
• Shadow operation team members in their areas of subject matter expertise

What This Job Offers

• Job Type: Full-time
• Career Level: Intern