Site Reliability Engineering Intern - June 2026

Staples Canada • Framingham, MA

7h

About The Position

Staples is business to business. You are what binds us together. We are seeking a graduate-level student for a Site Reliability Engineering (SRE) Intern to join our team with a focus on AI-enabled automation and reliability tooling. This role offers hands-on experience improving the reliability, scalability, and operational efficiency of Staples’ critical platforms by building automation, enhancing observability, and applying AI-driven techniques to reduce toil and accelerate incident response. Target Start Date: June 1, 2026 - August 14, 2026 (11-week program)

Requirements

• Actively pursuing a master’s degree in Computer Science, Software Engineering, Systems Engineering, or a related field
• Strong foundation in operating systems, networking, data structures, and software engineering fundamentals
• Proficiency in at least one programming or scripting language such as Python, Java, or Go
• Comfort working in Linux-based environments and using Git for version control

Nice To Haves

• Exposure to SRE concepts such as SLIs/SLOs, error budgets, and incident management
• Experience or coursework related to monitoring, observability, or distributed systems
• Familiarity with cloud platforms, containers, Kubernetes, or infrastructure-as-code tools
• Interest or academic experience in AI/ML applied to systems, operations, or analytics

Responsibilities

• Build and enhance automation to improve monitoring, alerting, incident response, and operational workflows
• Apply AI/ML or LLM-based approaches to operational data for tasks such as anomaly detection, alert enrichment, summarization, and assisted remediation
• Work with observability signals, including metrics, logs, traces, and events, to improve system insight and reliability
• Develop scripts, tools, or services using languages such as Python or Java to support SRE and engineering teams
• Participate in post-incident reviews, root cause analysis, and reliability analysis under the guidance of senior SREs
• Contribute to infrastructure- and configuration-as-code using Git-based workflows and CI/CD pipelines

What This Job Offers

• Career Level: Intern