Site Safety Coordinator

Interfaith Community Services INCOceanside, CA
just now$22 - $24Onsite

About The Position

In the Site Safety Coordinator role, you’ll ensure a safe, secure, and welcoming environment for all participants, staff, and visitors. This role integrates traditional safety and security responsibilities with trauma-informed care principles—prioritizing dignity, respect, and non-escalatory communication while responding to incidents. The site safety coordinator works proactively to prevent conflicts, de-escalate tensions, and support a community culture of mutual respect for clients, visitors, and staff, in support of the mission and objectives of Interfaith Community Services.

Requirements

  • High School Diploma or equivalent, required
  • Valid CPR, Basic Life Support (BLS) and First Aid certificate/s to be completed within three (3) months of hire
  • 1+ years of work experience in a shelter, social services or nonprofit setting, preferred
  • Experience working with severely mentally ill, medically fragile, and homeless populations, preferred
  • Bilingual (Spanish/English), preferred
  • Ability to respond calmly and professionally to crisis or emergency situations
  • Ability to prioritize, multitask, and meet multiple deadlines in fast-paced, high-pressure environments
  • Strong organizational skills with excellent attention to detail and accuracy
  • Ability to work independently while exercising sound judgment
  • Working knowledge of mental health, co-occurring disorders, substance use treatment models, and crisis intervention
  • Knowledge of adult development and community and social service resources
  • Excellent written and verbal communication skills
  • Ability to work effectively within multidisciplinary and collaborative teams
  • Ability to communicate professionally with a diverse workforce and maintain positive working relationships across all organizational levels
  • Demonstrates teamwork, cooperation, and a strong sense of urgency
  • Ability to establish and maintain appropriate professional boundaries with clients
  • Commitment to maintaining confidentiality of client and employee information
  • Proficiency in Microsoft Office (Word, Excel, Outlook)

Nice To Haves

  • 1+ years of work experience in a shelter, social services or nonprofit setting, preferred
  • Experience working with severely mentally ill, medically fragile, and homeless populations, preferred
  • Bilingual (Spanish/English), preferred

Responsibilities

  • Provides a visible presence inside and outside agency facilities
  • Maintains a safe and secure environment for clients, visitors, and staff (drug-, alcohol-, and violence-free)
  • Responds to and reports of suspicious behavior to prevent illegal or inappropriate activities, loitering, theft, unsafe conditions, and potential conflicts
  • Conducts welfare checks on clients within the premises
  • Performs hourly security and safety sweeps of the building
  • Secures windows, doors, and building entrances at the proper time and sequence
  • Warns violators of policy infractions and removes clients barred from agency premises in accordance with protocols
  • Observes and reports unusual activity or potentially dangerous situations
  • Notifies law enforcement if a situation escalates or presents a danger
  • Promptly notifies supervisor and other appropriate staff of problematic client behaviors, compliance issues, or other concerns
  • Conducts inspections and searches as assigned
  • Accurately records all emergency, disciplinary, and other events that occur during scheduled shifts
  • Immediately reports medical emergencies to appropriate agencies
  • Administers First Aid/CPR as trained
  • Follows agency protocols and standard procedures in emergency situations
  • Coordinates utilities checks, fire drills, and other safety inspections to ensure compliance with Federal, State, and Local standards
  • Assists staff with cleanup (washing dishes, cleaning counters, laundering of linens, etc.) as needed
  • Assists program team members with minor maintenance (replace lightbulbs, trash disposal, etc.)
  • Ensures properties meet standards to pass all required inspections
  • Demonstrates a positive role model for clients through consistent, fair, and respectful interactions
  • Uses de-escalation techniques to address behavioral concerns without re-traumatization
  • Maintains professional boundaries while fostering a safe, welcoming environment
  • Appropriately responds to signs of distress, fear, or agitation
  • Maintains effective communication with staff throughout each shift
  • Keeps staff and management informed of any safety, discipline, or compliance issues, including suspected drug use
  • Participates in all staff meetings and required training
  • Performs additional duties as assigned to support the safety and mission of the organization

Benefits

  • Paid Time Off
  • Paid Holidays – 13 scheduled
  • Flexible Work Schedules
  • Medical, Dental, and Vision Insurance
  • AD&D / Group Life Insurance
  • Flexible Spending Accounts – Medical and Dependent Care
  • Matched 401(k) Retirement Plan
  • Early Release Days!
  • Work Anniversary Bonuses
  • Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
  • Employee Assistance Plan (EAP)
  • Home Ownership Assistance Program
  • Casual Work Environment
  • Professional Growth and Career Development Opportunities
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