Site Reliability Engineer

Apple•Austin, TX

30d

About The Position

The Media Platforms SRE team under the Apple Service Engineering division is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple’s high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. These engineers build secure, end-to-end solutions. They develop the custom software used to process all the creative work, the tools that providers use to deliver that media, all the server-side systems, and the APIs for many Apple services. Thanks to Apple’s unique integration of hardware, software, and services, engineers here partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, forward-thinking, and cross-functional, offering greater exposure to the array of opportunities here. DESCRIPTION Media Platforms SRE is responsible for designing, building and running a diverse set of services that ingest, transform and manage all media content across products like the App Store, Apple Music, Apple Fitness+ and, Apple TV+. Whether it’s the latest episode of the Morning Show, a new album from your favorite artist or a brand new iOS app destined for the App Store. You will make sure our systems are highly available, fast and efficient. You’ll interact with a diverse range of system types -- public facing web & API developer services like App Store Connect & TestFlight, Media Processing pipelines that enables audio & video transcoding at scale as well as internal business tools/systems and machine learning models. Culturally we believe in a close partnership with our development teams and aim to design & build new services together. We're passionate about software and automation in SRE and develop a variety of tooling and infrastructure. Our services run on mixed platforms - many run on our bare metal fleet which you will help transition to modern Cloud infrastructure and Kubernetes micro-services and work with state of the art observability tools and monitoring platforms.

Requirements

BS degree in computer science or equivalent field with 6+ years experience or MS degree in computer science or equivalent field with 4+ years experience
At least 6 years in a Reliability Engineering, DevOps or infrastructure focused role
Advanced experience with programming languages (Golang, Python, Java, C++)
Deep systems and infrastructure knowledge
Excellent troubleshooting and problem solving skills

Nice To Haves

Passion for designing and building reliable systems
Familiarity with microservices architecture and container orchestration with Kubernetes
Demonstrated ability to deliver results on time with high quality
Automation advocate - you truly believe in removing operation load with software
Experience with deploying, supporting and monitoring new and existing services, platforms, and application stacks

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