Site Manager

Salzgitter Konzern•New Berlin, WI

1d•Onsite

About The Position

The Site Manager is responsible for overseeing all on‑site activities related to the installation, commissioning, and start‑up of packaging machines and complete production lines at customer facilities. This role directs field service technicians, contractors, and support staff to ensure installations are completed safely, on time, within budget, and in alignment with customer expectations. The ideal candidate is a hands-on leader with strong technical skills, effective communication abilities, and a customer‑focused approach.

Requirements

Ability to travel up to 90 percent domestically and internationally, using all modes of public transportation; provides his or her own hand tools; must be on call to travel or provide occasional telephone assistance to customers after standard work hours and on weekends; must be able to work in a high production environment under stress and demanding circumstances.
A Bachelor’s degree in Electrical, Electronics or Industrial Engineering or a related field, one year service experience in packaging/processing industry in a food, beverage, chemical or an equivalent combination of education and experience.
Strong mechanical and electrical aptitude with hands-on troubleshooting ability.
Ability to diagnose, repair, and resolve mechanical or technical issues.
Full understanding of technical drawings, layouts, and system schematics.
Knowledge of on‑site safety standards and industrial equipment safety practices.

Responsibilities

Lead on‑site installation of new machines, full production lines, complex upgrades, and line relocations.
Understands machine portfolio and processes.
Prepares sites for installation; arrange for necessary equipment to the sites before installation commences, such as tools, containers, moving and safety equipment; negotiation and arrangement of accommodations and transportation to and from site.
Manages selected contractors to fulfil their scope of work on-site.
Manages Field Service Technicians on-site.
Manages schedule for installation and commissioning until acceptance of equipment, including scheduling KHS and non-KHS Field Service Technicians.
Acts as key contact to the customer, site personnel and facility.
Maintain and monitor the project schedule from installation through commissioning and acceptance.
Represent KHS professionally and maintain strong customer relationships while on site.
Completes required documentation on-site, e.g. cost tracking on installation budget, technicians on-site, daily reports to the Project Manager and customer; completes safety and customer documentation as required.
Interfaces with Engineering, Production and Project Management personnel to solve technical problems or project issues.
Responsible for the budget, including handling of FCNs with customer and contractor, communicating and correcting the schedule as needed.
Tracks quality issues in a separate reporting system.
Trains and mentors new employees on the project.
Follows KHS administration, workplace safety policies, procedures and practices.
Conveys professional image to customer; wears KHS uniform; assures that all personnel on-site will use the same uniform, maintains professional appearance, conduct, attitude, and promotes KHS’ business activities to all internal and external customers.